How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

12 years ago

I appreciated the promptness with which caring.com reached me by phone. Questions I had were answered…

I appreciated the promptness with which caring.com reached me by phone. Questions I had were answered very well and the person was extremely polite and informative.

Trusted Customer

Feefo Verified

12 years ago

Prompt and excellent services from providers within radius specidfied.

Trusted Customer

Feefo Verified

12 years ago

I feel that they were very great to me, there caring and help you find what…

I feel that they were very great to me, there caring and help you find what you are looking for. Ronald B

Trusted Customer

Feefo Verified

12 years ago

I have visited two Sunrise home suggested and set up by Caring.com. A third home called…

I have visited two Sunrise home suggested and set up by Caring.com. A third home called to cancel since they have a virus problem. They will call me when they are ready to have visitors. I appreciate...

Trusted Customer

Feefo Verified

12 years ago

Mona Basta was properly thorough in gathering the information needed to get us on the…

Mona Basta was properly thorough in gathering the information needed to get us on the right track. We immediately began to receive brochures from area providers, and will begin to contact them with...

Trusted Customer

Feefo Verified

12 years ago

The initial contact and suggestions were very helpful. The continuing emails after that not so…

The initial contact and suggestions were very helpful. The continuing emails after that not so much. When I get to the point where I need more advice I will ask for it. Your advisor Caitlin was...

Trusted Customer

Feefo Verified

12 years ago

Very helpful

Trusted Customer

Feefo Verified

12 years ago

Received good information within hours of my call. Thank you. I will now arrange for…

Received good information within hours of my call. Thank you. I will now arrange for visitation of several places...................Thank you, you have been very helpful.

Trusted Customer

Feefo Verified

12 years ago

I was disappointed that there were only 2 names of institutions given, one priced above our…

I was disappointed that there were only 2 names of institutions given, one priced above our price range and the other in the largest city in the area. Neither seems like good candidates for us. I am...

Caring.com

12 years ago

Thank you very much for your feedback! Your family advisor is available to further assist in your search: (800) 325-8591 We provide information about as many quality senior living providers as possible -- not just those who are advertisers on our website. Here is more information about our organization and social mission: http://www.caring.com/about/index.html If there's any more questions you have about our services, please do not hesitate to get in touch! http://www.caring.com/about/contact Thank you!

Trusted Customer

Feefo Verified

12 years ago