Merchant Logo

Caring.com Reviews

Rated
Excellent
Service
4.5
/5

5

4

3

2

1

3,290

724

178

151

243

4,586

ratings over the past year

Displaying all 90,315 reviews
Trusted Customer
11 years ago
Date of purchase: 12/05/2013
Caring .com was helpful while searching for assisted care in a city which I was…
Caring .com was helpful while searching for assisted care in a city which I was unfamiliar. They suggested several options and set appointments to interview those selected. A few months later, they...

Read all
Trusted Customer
11 years ago
Date of purchase: 20/02/2013
Timely, informative articles that answered many of the questions/issues that come with finding a quality…
Timely, informative articles that answered many of the questions/issues that come with finding a quality home for your loved one.
Trusted Customer
11 years ago
Date of purchase: 21/07/2013
while access to the info was very helpful, having all the facilities get my phone…
while access to the info was very helpful, having all the facilities get my phone number has been very annoying. I researched the ones that I felt met my needs and then was deluged with calls from...

Read all
Trusted Customer
11 years ago
Date of purchase: 17/06/2013
All god information for me, either supports me in thought or advises me to look further!
All god information for me, either supports me in thought or advises me to look further!
Trusted Customer
11 years ago
Date of purchase: 25/06/2013
When I requested information, the person contacted me late at night, then made an appointment…
When I requested information, the person contacted me late at night, then made an appointment early the next morning. When I arrived, the home was unaware of my appointment because they'd just...

Read all
Merchant Logo
Caring.com
Caring.com
11 years ago
Thank you for your feedback. We appreciate you taking the time to share about how we could have done better in servicing your needs. We're sorry to hear that the staff you met at the senior living community hadn't yet read the tour alert we'd sent immediately after the appointment was scheduled. Likewise, we're disappointed to hear that you had an issue with receiving senior care information via email. While our emails include a link to unsubscribe, we also offer unsubscribe support via phone and email -- typically honoring such requests within a matter of hours. Thank you for letting us know that you didn't receive this standard rapid response -- our apologies for any inconvenience and frustration you experienced as a result.
Trusted Customer
11 years ago
Date of purchase: 16/06/2013
Very thorough and helpful beyond a doubt. I am thankful for their support and help.
Trusted Customer
11 years ago
Date of purchase: 20/06/2013
Very informative
Trusted Customer
11 years ago
Date of purchase: 21/04/2013
Lack of useful feed back if any at all. To date the service has been…
Lack of useful feed back if any at all. To date the service has been a bust.
Merchant Logo
Caring.com
Caring.com
11 years ago
Thank you for your feedback. We'd like to learn more about how our service didn't meet your senior care referral needs -- and would like to help you find the senior care you're seeking. We can support you via phone or email - please don't hesitate to reach out to us again: (866) 824-8174 or http://www.caring.com/about/contact.html Thank you!
Trusted Customer
11 years ago
Date of purchase: 05/06/2013
People u talk to should reside or at least be familure with the area in…
People u talk to should reside or at least be familure with the area in question
Trusted Customer
11 years ago
Date of purchase: 30/03/2013
Great Place to get excellent ideas.
About Caring.com
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:
Read all
1515 Mockingbird Lane, Suite 410, Charlotte, North Carolina, 28209, United States
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Caring.com
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week: