How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/caring-com | Feefo

90,253 out of 90,251 reviews

Trusted Customer

11 years ago

Date of purchase: 21/07/2013

while access to the info was very helpful, having all the facilities get my phone…

while access to the info was very helpful, having all the facilities get my phone number has been very annoying. I researched the ones that I felt met my needs and then was deluged with calls from...

Read all

See full customer review

Trusted Customer

11 years ago

Date of purchase: 17/06/2013

All god information for me, either supports me in thought or advises me to look further!

See full customer review

Trusted Customer

11 years ago

Date of purchase: 25/06/2013

When I requested information, the person contacted me late at night, then made an appointment…

When I requested information, the person contacted me late at night, then made an appointment early the next morning. When I arrived, the home was unaware of my appointment because they'd just...

Read all

Caring.com

11 years ago

Thank you for your feedback. We appreciate you taking the time to share about how we could have done better in servicing your needs. We're sorry to hear that the staff you met at the senior living community hadn't yet read the tour alert we'd sent immediately after the appointment was scheduled. Likewise, we're disappointed to hear that you had an issue with receiving senior care information via email. While our emails include a link to unsubscribe, we also offer unsubscribe support via phone and email -- typically honoring such requests within a matter of hours. Thank you for letting us know that you didn't receive this standard rapid response -- our apologies for any inconvenience and frustration you experienced as a result.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 16/06/2013

Very thorough and helpful beyond a doubt. I am thankful for their support and help.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 20/06/2013

Very informative

See full customer review

Trusted Customer

11 years ago

Date of purchase: 21/04/2013

Lack of useful feed back if any at all. To date the service has been…

Lack of useful feed back if any at all. To date the service has been a bust.

Caring.com

11 years ago

Thank you for your feedback. We'd like to learn more about how our service didn't meet your senior care referral needs -- and would like to help you find the senior care you're seeking. We can support you via phone or email - please don't hesitate to reach out to us again: (866) 824-8174 or http://www.caring.com/about/contact.html Thank you!

See full customer review

Trusted Customer

11 years ago

Date of purchase: 05/06/2013

People u talk to should reside or at least be familure with the area in…

People u talk to should reside or at least be familure with the area in question

See full customer review

Trusted Customer

11 years ago

Date of purchase: 30/03/2013

Great Place to get excellent ideas.

See full customer review

Trusted Customer

11 years ago

Date of purchase: 11/04/2013

Very good information and updates on caring for loved ones. Thank you

See full customer review

Trusted Customer

11 years ago

Date of purchase: 17/04/2013

The Company knows it audience and, thus, provides up-to-date information on a wide spectrum of…

The Company knows it audience and, thus, provides up-to-date information on a wide spectrum of pertinent topics.

See full customer review

Not received a review invite?

About Caring.com

Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:

Read all

6507628190

1515 Mockingbird Lane, Suite 410, Charlotte, North Carolina, 28209, United States