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Caring.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/caring-com | Feefo

Displaying all 90,264 reviews

Trusted Customer

10 years ago

Date of purchase: 05/01/2015

Call back was great. Pricing was incorrect. Quoted a much lower rate than the facility…

Call back was great. Pricing was incorrect. Quoted a much lower rate than the facility actually charges

Caring.com

10 years ago

Thank you for your feedback! We rely on the local communities to share their most up-to-date pricing information. Unfortunately, we don't always receive that data, and we appreciate you letting us know when the information we have is outdated (so that we can follow up to update). Thank you!

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Trusted Customer

10 years ago

Date of purchase: 05/01/2015

Way to pushy. I called to find out names of rehab places in my town.…

Way to pushy. I called to find out names of rehab places in my town. They asked if I wanted to set an interview with one nearby and I said we could not set a time, as we were with dad all day in the...

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Caring.com

10 years ago

Thank you for your feedback. We've alerted the manager of the family advisor who assisted you, and will explore ways that we could have served you better. We also thank you for alerting us that you found a community for your loved one. We hope all goes well with his new home. When you have a moment, please consider posting a review of the senior living community to help other families in their search: https://www.caring.com/articles/senior-care-reviews-facts Thank you!

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Trusted Customer

10 years ago

Date of purchase: 05/01/2015

I feel like I have someone helping and guiding me as to how to get out…

I feel like I have someone helping and guiding me as to how to get out of the situation I am in. I have been very depressed about everything and my 4 kids that live in town have not been able to help...

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Trusted Customer

10 years ago

Date of purchase: 05/01/2015

It is not helpful to broadcast my contact info to all senior care facilities in…

It is not helpful to broadcast my contact info to all senior care facilities in the area without regard to my requirements, your ads suggest much more like facility comparisons in costs and features....

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Caring.com

10 years ago

Thanks for your feedback. We're sorry to hear that you didn't find our free senior living referral service helpful to your search. We've shared your comments with the manager of the family advisor who assisted you, to explore how we could have served you better. Should you still be searching for senior living, we offer this information online that may be helpful to you (including online consumer reviews): https://www.caring.com/local/independent-living or https://www.caring.com/local/assisted-living-facilities We've also confirmed that your email address has been removed from all email lists for Caring.com information.

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Trusted Customer

10 years ago

Date of purchase: 05/01/2015

Susan was very east to talk to, and if I had question she was able…

Susan was very east to talk to, and if I had question she was able to ans. right away . Thank you

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Trusted Customer

10 years ago

Date of purchase: 04/01/2015

The repose time was excellent but the follow up wasn't there. I was told I…

The repose time was excellent but the follow up wasn't there. I was told I would get an email with the names of the skilled nursing facilities the rep spoke to me about, but that never came.

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Trusted Customer

10 years ago

Date of purchase: 04/01/2015

Terry Hess was very well informed and helpful. She promptly followed up with specific information…

Terry Hess was very well informed and helpful. She promptly followed up with specific information regarding resources in our area. Well done. Larry Brown

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Trusted Customer

10 years ago

Date of purchase: 04/01/2015

after emailing, I heard back quickly first from Caring.com and second from two appropriate assisted…

after emailing, I heard back quickly first from Caring.com and second from two appropriate assisted care facilitites

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Trusted Customer

10 years ago

Date of purchase: 01/01/2015

The contact lady was very professional, friendly and willing to schedule visits, etc. However, physical…

The contact lady was very professional, friendly and willing to schedule visits, etc. However, physical problems for my husband are lasting much longer and more difficult to handle. I have to...

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Trusted Customer

10 years ago

Date of purchase: 29/12/2014

I would like more options

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About Caring.com

Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:

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6507628190

1515 Mockingbird Lane, Suite 410, Charlotte, North Carolina, 28209, United States