How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

11 months ago

Caring.com responded quickly to my inquiry. She asked appropriate questions so she could find a facility that met my needs.

Caring Referrals - Rey

Caring.com

11 months ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Trusted Customer

Feefo Verified

11 months ago

Lots of potentially helpful info

Great info. Unfortunately, my brother-in-law’s service wasn’t considered to count.

Caring Referrals - Rey

Caring.com

11 months ago

Thank you for your feedback. We have shared your comments with a manager. If you'd like to speak with another Family Advisor, you can reach the team via 800-558-0653/800-973-1540.

Trusted Customer

Feefo Verified

11 months ago

Caring and Helpful

Vincent was very kind and caring. He e-mailed me a lot of good options for my mother’s care. He also connected me to Patriots Angels which is assisting my sister and me with the possibility of a VA...

Caring Referrals - Rey

Caring.com

11 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Nell Garrett

Feefo Verified

USA

11 months ago

What Nell Garrett said about Caring.com:

Very polite, interested in helping me.

Caring Referrals - Rey

Caring.com

11 months ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Trusted Customer

Feefo Verified

11 months ago

The initial rep was professional, personable and extremely helpful. The follow up rep, the same, very kind and helpful.

Caring Referrals - Rey

Caring.com

11 months ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

11 months ago

Excellent service in every aspect. Good listener, very knowledgeable, articulate and responsive.

Caring Referrals - Rey

Caring.com

11 months ago

Marie Gray

Feefo Verified

USA

11 months ago

What Marie Gray said about Caring.com:

Kind knowledgeable understanding

Caring Referrals - Rey

Caring.com

11 months ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

11 months ago

They were very helpful

Caring Referrals - Rey

Caring.com

11 months ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

Karen & Donald Harrison

Feefo Verified

USA

11 months ago

What Karen & Donald Harrison said about Caring.com:

Haven't received any yet

Caring Referrals - Rey

Caring.com

11 months ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

Trusted Customer

Feefo Verified

11 months ago

It definitely gave me a greater number of facilities to think about

Caring Referrals - Rey

Caring.com

11 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo