How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

10 months ago

i did not realize i was signing up to have all of my information sold to companies in my area. i thought i was receiving a list of options but instead my phone has been ringing off the hook and it...

Caring Referrals - Rey

Caring.com

10 months ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

Trusted Customer

Feefo Verified

10 months ago

CONSIDERATE AND KNOWLEDABLE ABOUT THE INFORMATION WE WERE LOOKING FOR

I HAVE RECEIVED MANY OPTIONS TO CHOOSE FROM AND TRULY APPRECIATE THIS SERVICE. THE PERSON I SPOKE WITH WAS VERY THOUGHTFUL AND COVERED ALL MY CONCERNS AND QUESTIONS. THANK YOU VERY MUCH FOR THIS...

Caring Referrals - Rey

Caring.com

10 months ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Paul Bunting

Feefo Verified

USA

10 months ago

What Paul Bunting said about Caring.com:

Daniel’s care.

Sarah was very attentive and has checked in with me regularly. I made changes to appointments, which she took care of immediately. Excellent service.

Caring Referrals - Rey

Caring.com

10 months ago

Thank you for your feedback. We have shared your comments with a manager. If you'd like to speak with another Family Advisor, you can reach the team via 800-558-0653/800-973-1540.

Trusted Customer

Feefo Verified

10 months ago

Very knowledgeable people...Very helpful!

Caring Referrals - Rey

Caring.com

10 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Trusted Customer

Feefo Verified

10 months ago

The agent was very knowledgeable, personable and helpful

Caring Referrals - Rey

Caring.com

10 months ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Cindy D

Feefo Verified

10 months ago

What Cindy D said about Caring.com:

The assistant seemed caring and hopeful.

Caring Referrals - Rey

Caring.com

10 months ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

10 months ago

Exceptional

Marianne was exceptional, great listener

Caring Referrals - Rey

Caring.com

10 months ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Sharon Martin

Feefo Verified

USA

10 months ago

What Sharon Martin said about Caring.com:

Excellent information for a senior who knew nothing about the process

The girls I spoke with were confident in their product. They were especially helpful to a senior who knew nothing about how to venture into senior living.

Caring Referrals - Rey

Caring.com

10 months ago

Marshall Berke

Feefo Verified

10 months ago

What Marshall Berke said about Caring.com:

Lot's of information.very helpful

Caring Referrals - Rey

Caring.com

10 months ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

10 months ago

Pay attention to what your customer wants

I was trapped--I asked for adult day care centers--instead got too many emails texts and phone calls from senior living facilities.

Caring Referrals - Rey

Caring.com

10 months ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo