How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

9 months ago

Getting right to the point

Gave detail and data without bewildering layer of phones and agents like apfm.

Caring Referrals - Rey

Caring.com

9 months ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

9 months ago

Responsive service

The response to my initial inquiry was very prompt. I was connected to a representative that asked the right questions to determine the type of facility that might best suite our needs.

Caring Referrals - Rey

Caring.com

9 months ago

Thank you for providing feedback. Please be assured that our Family Advisors undergo extensive training to offer you the most relevant resources tailored to your needs. While we can't delve into the specifics of your interaction here, if you'd like to connect with another Family Advisor, you can contact our team at 800-558-0653/800-973-1540.

Sue Holcomb

Feefo Verified

9 months ago

What Sue Holcomb said about Caring.com:

Review

Very fast response

Caring Referrals - Rey

Caring.com

9 months ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

Duane Garrett

Feefo Verified

USA

10 months ago

What Duane Garrett said about Caring.com:

Great experience

Everything went smooth and easy. No problems.

Caring Referrals - Rey

Caring.com

9 months ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

Karen Sparling

Feefo Verified

USA

10 months ago

What Karen Sparling said about Caring.com:

Great business to help seniors!

I was amazed at how knowledgeable they are and how much information they gave me for our specific needs. I'm sorry I forgot the lady's name with whom I spoke, but she rally knew her business and was...

Caring Referrals - Rey

Caring.com

9 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Kelle Lea Bennett

Feefo Verified

USA

10 months ago

What Kelle Lea Bennett said about Caring.com:

My anxiety relieved.

Very compassionate, informative and helpful. I felt a rush of relief after my visit with Beth.

Caring Referrals - Rey

Caring.com

9 months ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Trusted Customer

Feefo Verified

10 months ago

Compassionate people availed at this site.

Kindness. Answered questions fully. The topic of hospice is a emotional conversation however the person I was conversing with made the connection of conversation with compassion.

Caring Referrals - Rey

Caring.com

9 months ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Evelyn Thompson

Feefo Verified

10 months ago

What Evelyn Thompson said about Caring.com:

friendly and helpful

Caring Referrals - Rey

Caring.com

9 months ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Trusted Customer

Feefo Verified

10 months ago

very grateful for everything.

Before Ylonka *Personal information removed by Feefo* called me and explained your service helps families find a place for our loved one. I was overwhelmed at the thought of looking for a place for...

Caring Referrals - Rey

Caring.com

10 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Michael Masterson

Feefo Verified

10 months ago

What Michael Masterson said about Caring.com:

info and comparison of retirement facilities

Helped me navigate thru all the retirement centers and contact the ones that interested me.

Caring Referrals - Rey

Caring.com

10 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo