How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

1 year ago

Help in a time of need.

Amy was very helpful and compassionate. She was able to help me in my time of need without being overly aggressive. And she set up appointments for visits to places immediately. My only critique is...

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We have shared your comments with a manager. If you'd like to speak with another Family Advisor, you can reach the team via 800-558-0653/800-973-1540.

Trusted Customer

Feefo Verified

1 year ago

Ms. Sarah *Personal information removed by Feefo* was very caring and thoughtful. She was able to provide some options within our requirements.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Carla Zarick

Feefo Verified

Gaithersburg Maryland

1 year ago

What Carla Zarick said about Caring.com:

The representative Sara *Personal information removed by Feefo* has been an absolute GEM to work with! When she says she is going to call you, she DOES! When she says she is sending you info, you get...

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Debi

Feefo Verified

Southeast Missouri

1 year ago

What Debi said about Caring.com:

Helpful and compassionate.

Compassionate, concerned, and professional, she searched for a comfortable, affordable, and safe place for me to live, Aurora *Personal information removed by Feefo* was committed to meeting my needs...

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

Still new area for me but looks promising !

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Trudy

Feefo Verified

1 year ago

What Trudy said about Caring.com:

Getting started.

Just starting to look but they gave me a lot to look at. Very kind and helpful.

Caring Referrals - Rey

Caring.com

1 year ago

Trusted Customer

Feefo Verified

1 year ago

Caring is there for you

Caring's rep relieved the confusion on my part. The rep asked a few questions and discovered what my needs might be. Also her actions saved much research that I would have done if I was alone in...

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

Brian was knowledgeable and very helpful!

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Trusted Customer

Feefo Verified

1 year ago

Straight answers for good advice

Caring Referrals - Rey

Caring.com

1 year ago

Teresa Roettger

Feefo Verified

1 year ago

What Teresa Roettger said about Caring.com:

Very informative and great ideas regarding questions to ask!

Caring Referrals - Rey

Caring.com

1 year ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo