How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

1 year ago

Identifying East Bay assisted living options

Caring.com was a very efficient way to find out basic info about facilities in my area & quickly set up visits with them.

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

Helpful

Quick response and helpful

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

Joann Brown

Feefo Verified

New York

1 year ago

What Joann Brown said about Caring.com:

Very professional, took care of all my issues in a timely manner.

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

A gem of a resourse!

Very helpful and knowledgeable about local resources.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Martha Hosey

Feefo Verified

1 year ago

What Martha Hosey said about Caring.com:

caring and helpful

I have just started to do some research on the options for assisted living for my husband and myself. I was immediately contacted by a representative who was incredibly helpful after doing a...

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

Quick response to initial call and to arranging tours.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Nellie Lucano

Feefo Verified

Fort Worth, Texas

1 year ago

What Nellie Lucano said about Caring.com:

Quick results and good information

I got good information. I was getting phone calls as soon as I ended my conversation with Pamela! I was not expecting to get such quick responses!. Pamela also listened to my needs.

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Patti Pritchard

Feefo Verified

Nazareth PA

1 year ago

What Patti Pritchard said about Caring.com:

Great service and caring agents!

Aurora was very pleasant, empathic and professional. She listened carefully and understood the reason for my call. She took the time to search for places that might fit my mothers needs.

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Joanne Kinnison

Feefo Verified

St. Charles, Missouri

1 year ago

What Joanne Kinnison said about Caring.com:

I called with one simple request to make an appointment at Mason Point and told no appointments were available and instead have been deluged with contacts via both phone and email from 8-10...

Caring Referrals - Rey

Caring.com

1 year ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

Trusted Customer

Feefo Verified

1 year ago

caring and professional patient and understanding

Caring Referrals - Rey

Caring.com

1 year ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo