How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

SM

Sharon Miller

Feefo Verified

1 year ago

What Sharon Miller said about Caring.com:

Very thorough and professional.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

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DJ

Diane Johnson

Feefo Verified

1 year ago

What Diane Johnson said about Caring.com:

Good

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

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JT

Jean Thompson

Feefo Verified

1 year ago

What Jean Thompson said about Caring.com:

A Good

The representative was very helpful. I’m probably getting a late start and , not knowing the future, am a bit unsure about how to proceed. She sent me several options and a comparison spreadsheet....

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

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BM

Bonnie Mccollin

Feefo Verified

1 year ago

What Bonnie Mccollin said about Caring.com:

courteous and efficient

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

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Trusted Customer

Feefo Verified

1 year ago

Helpful, but.....

Chris was very empathetic to my difficult situation. He tried to offer options, seemed knowledgeable, was patient and listened to my concerns and needs. Unfortunately, he must have forwarded my info...

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for the feedback. Your feedback has been passed along to a manager. The team can be reached at 800-558-0653/800-973-1540 if you'd like to speak with another trained Family Advisor.

1

KV

Ken Verral

Feefo Verified

USA

1 year ago

What Ken Verral said about Caring.com:

Very pleasant person I spoke with

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

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Trusted Customer

Feefo Verified

1 year ago

Caring.com is Excellent!

Service was prompt and courteous. My current lease renews in September but I wanted to see what options are available. My income is limited. Maybe I was inquiring too soon but I am glad I did. I...

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

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Trusted Customer

Feefo Verified

1 year ago

Finding the right care

Very nice very helpful and informative

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

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Trusted Customer

Feefo Verified

1 year ago

I was contacted by a woman I couldn't understand. I told her I had trouble understanding her and asked her to speak more slowly, which she did not. After asking her to repeat nearly every question, I...

Caring Referrals - Rey

Caring.com

1 year ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

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TS

Tara Schmeink

Feefo Verified

1 year ago

What Tara Schmeink said about Caring.com:

Your rep looks for the highest cost.

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We have shared your comments with a manager. If you'd like to speak with another Family Advisor, you can reach the team via 800-558-0653/800-973-1540.

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