cardfactory Reviews

Hello Janette, Thank you for your feedback! We appreciate you letting us know you were pleased with your card. Thanks again, Trish cardfactory

Hello Gaynor, Thank you for your wonderful review! We're so pleased to hear that you found our ordering process easy and that you were happy with the three for two offer. It's great to know the cards arrived promptly and that you appreciate our services. Thanks again, Trish cardfactory

Hello Hilary, Thank you for your wonderful feedback! We're so pleased to hear you found our cards easy to use and beautiful. We appreciate you taking the time to share your positive experience. Kind regards, Trish cardfactory

Hello, Thank you for your wonderful five-star review! We're thrilled to hear you were pleased with the special Daughter birthday mug. We appreciate you taking the time to share your positive experience. Kind regards, Trish cardfactory

Hi Anam, Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the cards and mugs. We appreciate you taking the time to share your experience with us. We're delighted to know you were happy. We look forward to seeing you again soon! Kind regards, Trish cardfactory

Hello Serena, Thank you for your wonderful feedback! We're so pleased to hear you were happy with your Father's Day items. We appreciate you taking the time to share your experience. Kind regards, Trish cardfactory

Thanks for your feedback — I’m really sorry to hear that the print quality of your personalised cards wasn’t up to scratch. That’s definitely not what we want for your special moments. Please do get in touch with us via chat and quote your order number. If you can send over a few photos showing the issue, we’ll be happy to take a closer look and make it right for you. Looking forward to helping you out, Trish cardfactory

Hi, Thank you for your wonderful feedback! We're so pleased you had a positive experience. We appreciate you taking the time to share this with us. Thanks again! Trish cardfactory

Hi, Thanks so much for getting in touch. I’m really sorry to hear your full order didn’t arrive in time for your daughter’s 13th birthday — I know how important it is to get everything just right for such a special day, and I completely understand your frustration. I’ve had a look and can see that while part of your order arrived on the 7th, some items were unfortunately delayed. I can also see that we’ve now refunded you for the missing items — though of course, I know that doesn’t make up for the inconvenience or the disappointment on the day. We’d really like to make this up to you in some way. Please reach out to us via Live Chat at www.cardfactory.co.uk/livechat quoting your order number 00895255, and one of my colleagues will be more than happy to help. Thanks again for your feedback — we really do appreciate it. All the best, Trish cardfactory