cardfactory Reviews

Thank you for taking the time to share your feedback.I'm sorry to hear that you've found our website difficult to navigate and that it hasn't always provided the clear guidance you were looking for. We understand how frustrating this can be, particularly when it has led you to abandon purchases and shop elsewhere. We're pleased to hear that you like our cards, but we appreciate your comments regarding both the website experience and the range available. Customer feedback like yours is invaluable in helping us identify areas where we can improve, and your comments will be shared with the relevant teams for review. We truly value your loyalty and are grateful that you would like to use our website more frequently. We hope to make future improvements that create a smoother and more enjoyable shopping experience. Thank you again for your honest feedback. Kind regards, Kristine

Hello, We're so pleased to hear you had such a positive experience! We appreciate you taking the time to share your feedback. Kind regards, Kristine cardfactory

Hello Jane We are so pleased to hear that you consistently receive first-class service from us and that you don't use any other card company. Thank you for your wonderful feedback. Kind regards, Lindsay cardfactory

Hello Jill Curry, Thank you for your lovely feedback. We are so pleased to hear you received great service from us. We appreciate you sharing your thoughts on our card selections and will certainly take your comments on board. Kind regards, Kara cardfactory

Hello, We are sorry to hear about your experience. We understand your frustration and are looking into this now. Kind regards, Robyn cardfactory

Hello Serena Driver, Thank you for taking the time to share your feedback. We are delighted to hear that you are happy with the quality and selection of our cards, and that our delivery service meets your expectations. It's wonderful to know that you find our products to be good value and a convenient option, especially for those sending items internationally. Kind regards, Kara cardfactory

Hello, We're so pleased to hear you are happy with our systems and products. Thank you for your feedback. Kind regards, Kara cardfactory

Hello, Thank you for your 5-star review. We are delighted that you had a positive experience with us. Kind regards, Kara cardfactory

Hello, Thank you for your wonderful feedback! We're delighted to hear you had a positive experience with our click and collect service and that you're happy with the quality of your personalised cards. We truly appreciate your continued custom. Kind regards, Kara cardfactory