Merchant Logo
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,399

507

295

211

653

7,065

ratings over the past year

Displaying all 41,153 reviews
Trusted Customer
1 hour ago
Date of purchase: 21/08/2025
Paid for first class delivery and cards were due for delivery on Saturday 23/0825 for birthdays on the 25/08/25, however didn’t arrive until the Wednesday 27/08/25, therefore had to go and purchase...

Read all
0
Share
DR
Davina Robinson
Guildford
1 hour ago
Date of purchase: 22/08/2025
What Davina Robinson said about cardfactory:
Brilliant service
Excellent, arrived on time and really good quality. I shall be using you all the time in the future.
Product reviews

0
Share
Trusted Customer
11 hours ago
Date of purchase: 22/08/2025
Good
Beer glass was just as expected and personalisation great. Card was good but finding what I wanted took a long time..
0
Share
Trusted Customer
11 hours ago
Date of purchase: 19/08/2025
Crest card, fast delivery, id recommend
Product reviews

0
Share
Trusted Customer
12 hours ago
Date of purchase: 22/08/2025
Late delivery
I ordered birthday cards on 22nd and was told they would be delivered on 28th but now I am told they will be here on the 2nd and the birthday is on the 31st so that has been ruined.
0
Share
Trusted Customer
14 hours ago
Date of purchase: 20/08/2025
Personalised card good quality and collected from the local shop
Product reviews

0
Share
Trusted Customer
15 hours ago
Date of purchase: 22/08/2025
The service was really good thank you
0
Share
Trusted Customer
16 hours ago
Date of purchase: 22/08/2025
Will definitely use again
Quick delivery, easy to buy. Unfortunately the house arrived damaged but otherwise all ok.
0
Share
Trusted Customer
15 hours ago
Date of purchase: 19/08/2025
Good service
Excellent service excellent prices
0
Share
Trusted Customer
16 hours ago
Date of purchase: 22/08/2025
Birthday Balloons
Balloons came early but they are still up inflated a week later. Always use this company for Balloons.
0
Share
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets