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cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,243

471

283

167

589

6,753

ratings over the past year

6,753 out of 39,911 reviews
Time:
Past year
Trusted Customer
1 day ago
Date of purchase: 08/06/2025
Great cards great prices
Excellent service, great cards at reasonable prices as was the delivery cost I'd say card factory are giving the other card companies a run for their money I so so pleased with my cards and speed of...

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Jessica
cardfactory
18 hours ago
Hi Louise, Thank you for your feedback. We appreciate you sharing your experience with us. We're glad to hear you were pleased with our service, card selection, and delivery speed. We appreciate you choosing Card Factory. Kind regards, Jessica Card Factory
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Trusted Customer
1 day ago
Date of purchase: 08/06/2025
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Jessica
cardfactory
18 hours ago
Hello, Thank you for taking the time to leave us a four-star review. We appreciate hearing from our customers. Thanks again! Jessica cardfactory
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Trusted Customer
1 day ago
Date of purchase: 08/06/2025
Still awaiting my order
Not that good
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Jessica
cardfactory
18 hours ago
Hello, I'm truly sorry to hear that your recent experience wasn't as good as you'd hoped. I understand your disappointment. I have sent you a direct email to resolve this issue for you. Thanks for your feedback. Jessica cardfactory
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LC
Linda Coyle
Wolverhampton
1 day ago
Date of purchase: 18/05/2025
What Linda Coyle said about cardfactory:
Excellent
Excellent easy web site n quick delivery
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Jessica
cardfactory
18 hours ago
Hi Linda, Thank you for your wonderful feedback! We're so pleased to hear you found our website easy to use and that your delivery was quick. We appreciate you taking the time to share your experience. Kind regards, Jessica cardfactory
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LH
Louise Hickinson
1 day ago
Date of purchase: 08/06/2025
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Jessica
cardfactory
17 hours ago
Hello Louise, Thank you for taking the time to leave us a five-star review. We're thrilled to hear you had a positive experience. We appreciate your feedback. Kind regards, Jessica cardfactory
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Claire Thorpe
1 day ago
Date of purchase: 08/06/2025
What Claire Thorpe said about cardfactory:
Lovely card really pleased
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Jessica
cardfactory
17 hours ago
Hello Claire, Thank you for your kind review. We appreciate you sharing your feedback with us. Kind regards, Jessica cardfactory
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Trusted Customer
1 day ago
Date of purchase: 05/06/2025
Great very pleased with my card
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Jessica
cardfactory
17 hours ago
Hello, Thank you for your wonderful feedback! We appreciate you taking the time to share your experience. Kind regards, Jessica cardfactory
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SB
Sarah Bree
1 day ago
Date of purchase: 05/06/2025
What Sarah Bree said about cardfactory:
Missing order
Still not received some of my order and had no feedback on when it's due to arrive
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Jessica
cardfactory
17 hours ago
Hello Sarah, I've seen your review about your recent order and how some items haven't arrived yet. I understand this must be disappointing. I'm truly sorry for the trouble this has caused you. I can confirm I have emailed you directly to resolve this matter for you. Kind regards, Jessica cardfactory
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EB
Elaine Block
Milton Keynes
1 day ago
Date of purchase: 08/06/2025
What Elaine Block said about cardfactory:
great service always , great value for money
your service is always amazing sadly again Royal Mail have let me down you posted out 1st class my cards one for a wedding yesterday and still they haven’t arrived , one personalised , was for...

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Jessica
cardfactory
17 hours ago
Hello Elaine, Thank you for your feedback. We appreciate you sharing your experience with us. We understand your disappointment regarding the delayed delivery and the inconvenience this has caused. Jessica cardfactory
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Patricia Nolan
Mildenhall, Suffolk
1 day ago
Date of purchase: 08/06/2025
What Patricia Nolan said about cardfactory:
CARD FACTORY TO THE RESCUE!
I recently used Card Factory to purchase some Father's Day cards for my husband. I am unable to walk to town, and my husband normally drives me. However, I didn't want him to see the cards that I was...

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Jessica
cardfactory
17 hours ago
Hello Patricia, Thank you for sharing your experience with Card Factory. We're glad to hear you chose us for your Father's Day cards. We appreciate you choosing Card Factory. Kind regards, Jessica Card Factory
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets