Merchant Logo
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,225

484

282

192

623

6,806

ratings over the past year

6,799 out of 40,316 reviews
Time:
Past year
Trusted Customer
13 hours ago
Date of purchase: 30/06/2025
Order never arrived
I have still not received my order despite paying for first class delivery.
0
Share
Trusted Customer
13 hours ago
Date of purchase: 30/06/2025
Great service
Easy to navigate the webpage,lots of cards to choose from. Easy to personalise the cards They were delivered to me on the date I was told they would arrive on. Very good service
Product reviews

0
Share
AG
Angela Gray
redditch
13 hours ago
Date of purchase: 03/07/2025
What Angela Gray said about cardfactory:
lots of cards to choose from
lots of cards to choose from, easy to do, and was very happy with the service
Product reviews

0
Share
JH
Julie Haggard
Gosport
23 hours ago
Date of purchase: 29/06/2025
What Julie Haggard said about cardfactory:
Good quality item
Cushion with photo on that I ordered was good quality and a clear picture print. Prompt service and the recipient was very pleased.
0
Share
Trusted Customer
1 day ago
Date of purchase: 03/07/2025
Great company
Excellent service
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 03/07/2025
Great service
Delighted with all the personalised cards ordered a d received
0
Share
Trusted Customer
1 day ago
Date of purchase: 28/06/2025
Better than expected
You are the best
Product reviews
0
Share
Trusted Customer
1 day ago
Date of purchase: 03/07/2025
Very good personalised cards
I ordered 3 personalised cards. I was able to add my own text or choose from a selection provided. I choose to not have the complete card messages printed as I like to hand write in names but you can...

Read all
0
Share
LB
Lindsay Bramhall
Worksop
1 day ago
Date of purchase: 03/07/2025
What Lindsay Bramhall said about cardfactory:
Deflated
Awful Order refunded Very disappointed
Product reviews

0
Share
CB
Carol blower
Portsmouth
1 day ago
Date of purchase: 03/07/2025
What Carol blower said about cardfactory:
Excellent service
Excellent I have always been happy with my cards and presents that i order and arrive on time
0
Share
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets