How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lords Builders Merchants Reviews

https://lordsbm.co.uk

EXCELLENT

Service

4.6

/5

5

4

3

2

1

120

7

1

2

9

139

ratings over the past year

Displaying all 1,176 reviews

Trusted Customer

Feefo Verified

1 month ago

Delivery not made

Delivery was not made within the advertised time frame. I had received order confirmation, but no update on expected delivery, or notification that there would be a delay.

0

GT

Gail Traylen

Feefo Verified

GBR

1 month ago

What Gail Traylen said about Lords Builders Merchants:

Not quite what I ordered

Great driver, very helpful

0

MA

M Aghanouri

Feefo Verified

2 months ago

What M Aghanouri said about Lords Builders Merchants:

Garden fence

I did buy garden fence. Excellent product and very good customer service. Thank you

0

MT

Mark T

Feefo Verified

2 months ago

What Mark T said about Lords Builders Merchants:

Will use Lords again

Amazing, was worried about delivery being missed but one call to the local depot put my mind at ease. Friendly and helpful staff, even to a non-tradesman.

0

Trusted Customer

Feefo Verified

2 months ago

Great product and service

Competitive pricing with a great range of products and the online experience was straightforward plus delivery was on time

0

Trusted Customer

Feefo Verified

2 months ago

Good service.

0

Trusted Customer

Feefo Verified

2 months ago

Paving bricks

Excellent

0

Trusted Customer

Feefo Verified

2 months ago

see earlier comments

0

Trusted Customer

Feefo Verified

2 months ago

Easy buying process

Good

0

Trusted Customer

Feefo Verified

2 months ago

Disapointed Customer

Promised collection in 2-3 working days, still waiting on day 5!

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo