The remarkable online feedback for Capital Fortune depicts strong story which otherwise is hard to believe until you start doing business with them. I engaged Capital Fortune for my mortgage matter...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for you feedback and for the 5 stars. I'm really pleased Ajay was able to assist and he is a great adviser who has been with us for sometime and was previously with HSBC. I will certainly pass on your feedback to him as requested and I know he will be delighted. Regarding timescales for document collation and our internal assessments, I do take your point on this - what we find is that if we rigorously undertake the document collection and internally underwrite, it flies though the lender processes and as a result over 99.7% of our applications submitted, lead to a formal mortgage offer. This does take time and we do strive to obtain an offer within 15-20 business days of receipt of all a clients documents. I can see that we finally received some Nat West Bank Statements from you on 7 March and I'm pleased to see that once received, we submitted the application to the lender on 14 March, securing you a mortgage offer on 23 March. This was within 12 business days - but I totally appreciate, getting the documents together, given the amount required is painful. I'm so glad you have secured your dream home and we really appreciate you choosing us.
3
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Trusted Customer
Feefo Verified
8 years ago
Helpful and readily available
Helpful and readily available
4
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Capital Fortune:
Helpful staff, good supportive service.
Brillaint. From the first phone call they were attentive to my needs. They helped me did the mortgage that United my needs.
Customer Services Team
Capital Fortune
8 years ago
Thanks for your comments and the 5 stars
5
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Trusted Customer
Feefo Verified
8 years ago
Capital Fortune was very responsive. They worked closely with us the whole time to find a mortgage product that was a good fit for us.
Customer Services Team
Capital Fortune
8 years ago
Thanks for the 5 star review
5
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Capital Fortune:
Consistent results delivered professionally.
Once again Capital Fortune have delivered outstanding service and an incredible product and interest rate. Our situation was particularly tricky. A guarantor mortgage for an expat working in Mexico...
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Customer Services Team
Capital Fortune
8 years ago
Great feedback, thanks for the 5 stars and so pleased we could help again.
4
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Trusted Customer
Feefo Verified
8 years ago
Great Service!
Really good service from Steven and Peter. They both kept me updated with the next stage of the process at every point.
Customer Services Team
Capital Fortune
8 years ago
Great feedback and I've passed your 5 stars on to both Peter and Steven
3
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Trusted Customer
Feefo Verified
Bromley, Kent
8 years ago
What Trusted Customer said about Capital Fortune:
They did what some said could not be done. Some said that we could not get a mortgage because of our age. Capital Fortune has proved them wrong. The Team at Capital Fortune is very able and provide a...
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Customer Services Team
Capital Fortune
8 years ago
Great to hear and we love feedback like this. Thanks for the 5 stars and for choosing us.
4
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Trusted Customer
Feefo Verified
8 years ago
Super team of people who really helped solve our mortgage problems
All the team who have worked with me at capital fortune have been amazingly helpful. Eventually after much work we got the mortgage I needed. In fact it was my solicitors holding everything up but...
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Customer Services Team
Capital Fortune
8 years ago
Great feedback - thanks for the 5 stars.
4
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Trusted Customer
Feefo Verified
8 years ago
Helpful and reassuring!
Very straightforward information to begin with and then very easy to talk to. The person I dealt with made me feel at ease and I didn’t feel that I was being judged at any point.
Customer Services Team
Capital Fortune
8 years ago
Thanks for your comments and the 5 stars! We'll never judge you and really appreciate you feeling at ease with us!
3
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Trusted Customer
Feefo Verified
8 years ago
Excellent advice and service - all gave 100% - would recommend to others
All the people I dealt with at Capital Fortune were knowledgeable, helpful, respectful and polite......especially Peter Bartlett, Stephen Marsh and Anna Kirk. I would have no hesitation in...
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.