Thank you for your feedback. We appreciate the inconvenience the delay has caused, unfortunately our courier has a 10 working day investigation time for claims. However as a goodwill gesture we arranged for a free of charge replacement to be sent. I believe this has already been delivered. Please let us know if you have any further queries. Kind regards, Charlotte
Great service - arrived really quickly. Quality product at a good price.
Camlab Support
Camlab
1 year ago
We appreciate your kind comments and are glad that the KIMTECH purple nitrile gloves were suitable for the job. Kind Regards, Christine.
Product reviews
Date of purchase: 11/05/2024
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Trusted Customer
Feefo Verified
1 year ago
Camlab Support
Camlab
1 year ago
Thank you for your review, we're glad you like the balance. Regards, Matt
Date of purchase: 08/04/2024
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Nadine
Feefo Verified
Avonmouth,
2 years ago
What Nadine said about Camlab:
Product great, however if you cannot order via the online account and instead you order via the administration dept by email with a PO then the delivery costs are extortionate; so much so that if we...
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Camlab Support
Camlab
2 years ago
Thank you your feedback. We will contact you to set up a web login linked to your existing credit account for you which will enable you to benefit from our cheaper online delivery rates.
Kind Regards
George
Product reviews
Date of purchase: 01/05/2024
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Trusted Customer
Feefo Verified
2 years ago
Poor communication regarding delayed items, had to chase a number of times
Camlab Support
Camlab
2 years ago
Thank you for your feedback. Once the order was approved after receiving your payment the item was delivered within 4 weeks. We understand that this was over our estimated lead time, and apologise for the inconvenience the delay caused. The item is usually quicker to arrive, but on this occasion was delayed by the supplier. We are working on a solution to offer more accurate lead time information for this supplier.
Regards
Charlotte
Thank you for your kind review. We're glad that you had a great ordering experience. We hope to see you again soon!
Regards
Hannah
Product reviews
Date of purchase: 21/03/2024
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Trusted Customer
Feefo Verified
2 years ago
Always good service
Product reviews
Date of purchase: 02/05/2024
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TA
Tahir Ali
Feefo Verified
Birmingham
2 years ago
Camlab Support
Camlab
2 years ago
Thank you for your comments. We have checked, and due to health and safety the cable is a fixed standard length, and cannot be changed.
Regards
Christine
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.