Camlab Reviews

Thank you very much for taking the time to leave us a review. We are glad to hear that you were pleased with the prompt technical support and service you received regarding your Starch Indicator Solution. Providing quick, helpful, and knowledgeable assistance is a top priority for our team. Regards, Matt

Thank you for taking the time to leave us a review. Regards, Christine.

Thanks for your positive feedback! We hope to see you again soon. Regards, Christine

Thank you for taking the time to share your experience. We apologise that not all items were sent via your requested delivery method and appreciate you bringing this to our attention. It’s great to hear you were otherwise happy with the service, and we’ll aim to improve attention to detail going forward. Regards, Matt

Thank you for your positive feedback! Regards, George

Thank you for your honest feedback. We do apologise for the issues you had with this order. We have investigated, and have found that the parcel should have been sent via UPS, but was mis-sorted in our warehouse, and sent via Royal Mail in error. We will review the process to ensure this doesn't happen again, and will issue a refund to cover the extra charge incurred and inconvenience caused. Kind Regards, Christine.

Thank you for your feedback and for the high rating. We are pleased to hear the conductivity probe is now with you. Regarding your comments on our emails, we generally only use automated messages for order confirmations, invoices and payment reminders. Other correspondence is handled personally by our team. Thanks again. Regards, Matt.

Thank you for the five-star rating. We are glad to hear the rack is a good fit for your 2 mL vials and microcentrifuge tubes. Providing a reliable service and quality equipment is our priority, so your comments are much appreciated. Regards, Christine.