We're very sorry to hear about your experience. A four-month delay and receiving the wrong item is absolutely not the level of service we aim to provide. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience.
Please contact our customer support team with the details of which product you received so we can make this right for you. We're committed to resolving this and ensuring it doesn’t happen again.
Thank you for bringing it to our attention.
Best Regards Christine
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Trusted Customer
19 days ago
Date of purchase: 18/06/2025
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David Ashby
Winchester
21 days ago
Date of purchase: 18/06/2025
What David Ashby said about Camlab:
Always a good service
Camlab Support
Camlab
13 days ago
Many thanks for your wonderful review, we appreciate your feedback and always aim to provide excellent service. Best Regards, George
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Trusted Customer
26 days ago
Date of purchase: 11/06/2025
Easy to order and quick delivery :)
Camlab Support
Camlab
13 days ago
Thank you for your kind words! We're glad to hear that the ordering process was easy and your delivery was quick. We appreciate your support and hope to see you again soon!
Regards Christine
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