Camlab service is good . They reply to all emails and try their best to help.
Camlab Support
Camlab
1 year ago
We're pleased to hear that you've found our service to be good and that we have made a positive impact. We strive to provide excellent support to all our customers, so your feedback is greatly appreciated. We hope to have the opportunity to earn that fifth star from you in the future! Regards, Hannah
Service was slow, but delivery information was outstanding. I initially placed my order 18/11/2024, but didn't receive it until 06/01/2025. When I finally got confirmation my product was on its way...
Read more
Camlab Support
Camlab
1 year ago
Thank you for taking the time to share your feedback on your recent order. We really appreciate you highlighting the excellent delivery information you received. It's great to hear that aspect of your experience met your expectations. These products can unfortunately have extended lead times from our supplier. We are currently reviewing our internal processes to identify the reasons for such delays and implement improvements such as holding stock in our Cambridge Warehouse to ensure faster order fulfilment in the future. Regards, Christine
very friendly and fast-answering customer service ! Items were prepared carefully and sent very quickly.
Camlab Support
Camlab
1 year ago
This is wonderful feedback - thank you! Our team strives to be both friendly and efficient, and we're thrilled to know we succeeded. We're also delighted that the care we take in preparing orders was evident. We truly appreciate your recommendation! Kind regards, George
Nothing short of Excellent. I would be recommending future purchases from camlab.
Camlab Support
Camlab
1 year ago
This is fantastic to hear - thank you! We're so glad our pricing, replies, and delivery met your expectations, particularly for an order sent overseas. Your recommendation means a lot to us, and we look forward to seeing you again in the future. Kind regards, Christine
I needed those at short notice as my stock run out due to increased use in the lab. They delivered in time to meet demands. Within days and around Christmas period!
Camlab Support
Camlab
1 year ago
This is fantastic to hear! We know how important it is to keep your lab running smoothly, so we're especially pleased that we could deliver your order so quickly, even with the Christmas rush. Thank you for choosing us! Kind regards, Matt
Product reviews
Date of purchase: 19/12/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Camlab always provide a 100% service. No complaints & I have been using them for years!
Camlab Support
Camlab
1 year ago
Thank you for your fantastic feedback! We're committed to providing 100% service to all our customers, and it's incredibly rewarding to know we've achieved that for you over the years. We look forward to supplying you for many more to come! Kind regards Charlotte
Date of purchase: 26/11/2024
2
Share
Trusted Customer
Feefo Verified
1 year ago
Ordering was quick and simple. Item took a while to arrive due to limited stock but I was kept updated as to delivery schedule.
Camlab Support
Camlab
1 year ago
Thanks for your feedback! It's great to know you found our ordering process quick and simple. While we aim for speedy delivery, occasional delays can happen with limited stock items. We're happy to hear that our updates kept you informed. We appreciate your understanding. Kind regards, George
Product reviews
Date of purchase: 03/12/2024
0
Share
BL
Brian Lewarne
Feefo Verified
Plymouth, Devon, UK.
1 year ago
What Brian Lewarne said about Camlab:
I have again received the excellent service we have come to expect of Camlab.
Camlab Support
Camlab
1 year ago
This is fantastic to hear! Thank you for taking the time to share your positive experience. We're absolutely committed to providing excellent service, and feedback like yours makes our day. We truly value your business! Kind regards Christine
Product reviews
Date of purchase: 19/11/2024
0
Share
CW
Chris Weston
Feefo Verified
Sheffield
1 year ago
What Chris Weston said about Camlab:
Excellent
Camlab Support
Camlab
1 year ago
We're glad we could meet your expectations and provide you with excellent service. We appreciate your support and look forward to seeing you again soon! Regards, Matt
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.