Great service
I emailed about replacing this set as ours was coming near end of use, from start to finish this was so easy
Camlab Support
Camlab
9 days ago
Many thanks for your kind words! We're delighted you experienced excellent service and that the entire replacement process was straightforward for you. Knowing our equipment is reliably used for your daily calibrations is wonderful feedback. We truly value your custom. Regards, Matt
We really appreciate you taking the time to leave this review! It's fantastic to know that the quality of our lab equipment, along with our prompt and well-packaged delivery, provided an ideal experience for you. Customer satisfaction is our top priority. Thanks again for choosing us! Regards, George.
No issues with ordering or delivery. Great service. The delivery was scheduled and delivered as requested.
Camlab Support
Camlab
9 days ago
Thank you so much for taking the time to share your positive experience! We're delighted to hear that your recent delivery was made as scheduled and that you found our ordering and delivery process to be great service. We appreciate your business and look forward to seeing you again in the future! Regards, Christine
We're glad our 3-tier rack for 13mm tubes is working great for your flow cytometry and that you find it cost-effective. We appreciate you highlighting the great product and timely delivery too! Thank you for the excellent review! Regards, Christine
The website is easy to navigate and there is sufficient detail to make an informed choice. In the past when I have required the customer service section the response has been prompt and informative....
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Product reviews
Camlab Support
Camlab
23 days ago
Thank you for your fantastic review! We're so pleased the forceps offer the perfect weight and tension for your needs, especially with your arthritis.
It's great to hear our website is easy to navigate and provides the detail you need, and that our customer service has been prompt and informative. We really appreciate your kind words! Regards, Matt
When I ordered measuring cylinders online, I kept getting messages saying 'Have you forgotten something?' I got this message several times. It was very irritating. If I had forgotten something, why...
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Camlab Support
Camlab
23 days ago
We are truly sorry to hear about the frustrating experience you had with the persistent "Have you forgotten something?" messages while ordering your measuring cylinders, and the difficulty you faced trying to get answers. That is certainly not the seamless experience we want to provide.
You've highlighted a known issue: these messages were an unintended side effect of a recent website update in the last few weeks. Please know that a fix is actively being worked on to resolve this specific problem. We sincerely apologize for the irritation this caused. Regards, George.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.