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Caminos by Casas Cantabricas Reviews

Rated
Exceptional

Independent, self-drive touring holidays in Spain and Portugal. Personal service, bespoke tour design & delightful small hotels.

Service
4.9
/5

5

4

3

2

1

58

6

1

0

0

65

ratings over the past year

Displaying all 218 reviews
RO
Rob
Ascot
16 hours ago
Date of purchase: 17/07/2024
What Rob said about Caminos by Casas Cantabricas:
Great service through the booking service and prior to travel with an excellent app and guide book provided
MM
Mr Gordon Mills
3 days ago
Date of purchase: 11/07/2024
What Mr Gordon Mills said about Caminos by Casas Cantabricas:
Andy’s personal attention and the quality of the service and amount of information is superb. This is the third tour we have completed with Cassa Cantabricas and have always been very well looked afte
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Leonor
Caminos by Casas Cantabricas
2 days ago
Thanks so much, Mills! It´s been a pleasure to work with you again and we appreciate your kind words. Hope to hear from you soon. There´s so much more to discover!
DT
David Thompson
6 days ago
Date of purchase: 11/07/2024
What David Thompson said about Caminos by Casas Cantabricas:
Well organised information and itinerary
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Leonor
Caminos by Casas Cantabricas
2 days ago
Thanks, David. Much appreciated.
Trusted Customer
7 days ago
Date of purchase: 30/06/2024
The service was excellent with lots of information and the app was very useful.
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Leonor
Caminos by Casas Cantabricas
2 days ago
Thanks so much! Look forward to hearing from you again for more adventures in the Iberian Peninsula!
MA
Mr. John Ayres
York
7 days ago
Date of purchase: 10/07/2024
What Mr. John Ayres said about Caminos by Casas Cantabricas:
We particularly wanted to visit Pamplona again and they advised us not to go there around the 'bull run' dates. We left a few days before and the hotel manager said 'good idea'. The original dates we
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Andy
Caminos by Casas Cantabricas
1 day ago
Thanks, John! We appreciate your kind words and are so glad to hear that our Pamplona advice worked out well for you. It´s always a pleasure working with you and we can´t wait to help you organise your next adventure!
MC
Mr. David Clarke
Bury St Edmunds
8 days ago
Date of purchase: 09/07/2024
What Mr. David Clarke said about Caminos by Casas Cantabricas:
Information was good but some hotels lacked what we would normally stay in
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Andy
Caminos by Casas Cantabricas
8 days ago
With regard to the service provided we are very disappointed to hear your comments. We made several iterations of your quotation in order to fine-tune the itinerary to your needs, went out of our way to find a good solution for you in the Costa Brava with the parking you required, offered a discount when requested and even pro-actively helped you to avoid road-closure issues due to a cycling event in the Pyrenees. In all we believe that we've delivered our usual 5-star personalised service which our other clients (almost without exception) appreciate. That said if you'd like to give us more details regarding areas where improvements could have been made please don't hesitate to let us know.
MC
Mr. David Clarke
8 days ago
First of all , I never ever asked you for a discount, you only reduced the price because the hotel you put forward on the Costa brava didn’t have any parking which I had to find out for myself and the hotel you switched it for was cheaper . I don’t believe you offered us room options , I don’t call the only room in the roof of a hotel with no windows a standard room , I’d call it sub standard , the hotel near Ainsa didn’t serve food on a Sunday and the only restaurant in walking distance was fully booked so we had to drive 5 miles to eat. We have stayed in many Paradors but they oare now not value for money compared to prices in regarding eating and drinking in Spain.All of the hotels we stayed at were fine apart from the two with a room in the roof with no windows , in fact the first one in Urdax was the best and nicest room and if the Wi-Fi had worked it would have got nine out of ten, The parador Lieda was in an area we didn’t feel safe going out at night . The devil as they say is in the detail
MC
Mr. David Clarke
7 days ago
No I havnt , I never ever asked for a discount and was put in sub standard rooms
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Andy
Caminos by Casas Cantabricas
2 days ago
Apologies, reviewing the correspondence we seem to have misunderstood - before finalising you queried if the price was 'fixed' and, as some time had passed from original quotation to booking, and the exchange rate had improved in the intervening months, we offered a discount. We feel we do make it clear that rooms included are standard doubles and every hotel's available room types are shown in the itinerary proposal document but we'll look into our systems to see if there's some way we can improve that aspect of the communication. We're sorry if you felt the rooms allocated were not up to the expected standard but our hoteliers do usually go out of their way, whenever possible, to give out clients the best room available in the category booked.
BD
Bill and Hilary Davidson
Northern Spain
8 days ago
Date of purchase: 07/07/2024
What Bill and Hilary Davidson said about Caminos by Casas Cantabricas:
Excellent, professional and friendly. Able to quickly adapt the holiday to our requests. We felt very confident about setting off on our trip. Nothing was too much trouble.
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Leonor
Caminos by Casas Cantabricas
2 days ago
Thanks, Bill and Hilary! So glad to hear it all went well. It was a pleasure working with you!
RW
Roger Wilson
Northants
9 days ago
Date of purchase: 04/07/2024
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Leonor
Caminos by Casas Cantabricas
7 days ago
Top marks! Thanks!
MC
Michael and Eileen Cotton
Ledbury
11 days ago
Date of purchase: 04/07/2024
What Michael and Eileen Cotton said about Caminos by Casas Cantabricas:
Very easy to contact and listened to any queries.
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Leonor
Caminos by Casas Cantabricas
7 days ago
Thanks, Michael and Eileen! It was a pleasure working with you.
JO
John
Stratford upon Avon
20 days ago
Date of purchase: 27/06/2024
What John said about Caminos by Casas Cantabricas:
Our second brilliant Northern Spain tour organised by Andy at Camino by Casas Cantabricas. Faultless help with preparation, organisation and back up before and throughout our trip. Can’t recommend CCC
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Leonor
Caminos by Casas Cantabricas
11 days ago
Thanks, John - that's a joy to hear! It was a pleasure helping you organise another adventure in the Iberian Peninsula.
About Caminos by Casas Cantabricas
Casa Cantabricas Group
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31 Arbury Road, Cambridge, Cambridgeshire, CB4 2JB, United Kingdom
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About Caminos by Casas Cantabricas
Casa Cantabricas Group