I thoroughly enjoyed watching the tutorials - Paul is quite witty and very knowledgeable. I learned many techniques, ideas, etc that I have use in my home-based cake decorating business. But I felt...
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David Brice
CakeFlix
10 years ago
Thanks for your feedback. We have worked through the issue with our HD videos being too large for some of the slower internet connections to play, which we published on our newsletter and Facebook page (for ease you can now right click on the video and select a lower resolution, which will allow for smoother streaming with slower connections). Paul does two in every three tutorials so every third week we bring in a special guest and our guests are the top designers from throughout the world, which hopefully adds to the variety.
From members feedback we recently added our auto-play function, allowing videos to continuously play and on the development list is bookmarking and the ability to add notes.
Another key issue many people had was a lack of time to view the whole course so at the start of the year we introduced our highlights lesson, which allows the more experienced designers to watch a condensed version of the course in just 10-15 mins where we cover all the key skills and new techniques.
We do listen and act on feedback so please feel free to contact me directly with an suggestions at all on: david@designer-cakes.com
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David Brice
CakeFlix
10 years ago
There was an issue with the email group in which your request went out, but you are on the Premium membership and have the full access. This is all about opinion, but for me its somewhat harsh to be scored double negative on the Free product when you´re on the Premium package, but I accept its our issue for your particular request ending up in the wrong group.
Date of purchase: 01/09/2016
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Valued CakeFlix Customer
Feefo Verified
Orlando, FL
10 years ago
What Valued CakeFlix Customer said about CakeFlix:
I love the instructional level and the easy explanations I receive from Paul every time that I'm baking something new and I don't know how to do it or I forgot how to do it
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Date of purchase: 01/09/2016
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Valued CakeFlix Customer
Feefo Verified
Poole
10 years ago
What Valued CakeFlix Customer said about CakeFlix:
Think that this is great place to learn. I especially love the new changes they have have made such as being able to watch the videos with out having to start each section.
It is also great to be...
I love these guys. No matter how silly my question seems, they always answer quickly and with such devotion. It almost feels like I'm the only one. They are talking to only me. I love this. It...
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Date of purchase: 01/09/2016
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Trusted Customer
Feefo Verified
10 years ago
Good innovative ideas and good use of video to show how to do things
David Brice
CakeFlix
10 years ago
Thank you so much for your kind feedback :-)
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Date of purchase: 01/09/2016
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Valued CakeFlix Customer
Feefo Verified
Norfolk
10 years ago
What Valued CakeFlix Customer said about CakeFlix:
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
