Service
4.9
/5
Product
4.8
/5
Merchant Logo
Service
4.9
/5
Product
4.8
/5
Back to all reviews
Product Image

Balancer Cream Cleanser | Cream Face Cleanser | By Sarah Skincare

4.6
/5

5

4

3

2

1

40

7

3

1

1

52

ratings

over the past year

Our hydrating gentle cream cleanser suits every type of sensitive skin. Natural, vegan and made with prebiotic inulin and apricot to gentle cleanse and deeply moisturise.

Visit Product Page
Visit Product Page
Displaying all 298 reviews
Trusted Customer
4 years ago
Date of purchase: 01/10/2020
Balancer Cream Cleanser
This product is a bit of a genius product! It turns from oil to a cleansing milk consistency when you add water! It leaves your skin feeling cleansed but not dry. I've already recommended my Mum try...

Read all
Merchant Logo
Customer Care
By Sarah
4 years ago
Thank you for your lovely 5 star review - and recommending to your mum 🤗 x
SY
Sophie Yates
4 years ago
Date of purchase: 08/10/2020
Balancer Cream Cleanser
Gentle product. Really enjoyable to use.
Merchant Logo
Customer Care
By Sarah
4 years ago
Hi Sophie, thank you for your 5 star review 😊🤗
ER
Elizabeth Rasheva
4 years ago
Date of purchase: 26/09/2020
Balancer Cream Cleanser
This cleanser is light, nourishing and excellent for sensitive skin, without stripping the skin barrier. I'm really happy I found it and I'm really looking forward to purchasing it again.
Merchant Logo
Customer Care
By Sarah
4 years ago
Hi Elizabeth, thank you for your lovely 5 star review, we're so happy you found us too 🤗
Trusted Customer
4 years ago
Date of purchase: 29/09/2020
Balancer Cream Cleanser
Honestly the best! So effective and my skin feels so soft
Merchant Logo
Customer Care
By Sarah
4 years ago
Wonderful to hear! Thank you for your 5 star review x
Trusted Customer
4 years ago
Date of purchase: 19/09/2020
Balancer Cream Cleanser
Merchant Logo
Customer Care
By Sarah
4 years ago
Thank you for your 5 star review 💚
Trusted Customer
4 years ago
Date of purchase: 25/09/2020
Balancer Cream Cleanser
The cleansing oil felt so lovely on my skin, unfortunately, it didn’t suit my hypersensitive skin. My sister tried it out and her skin loves it, she has normal skin. Everyone’s skin is different I...

Read all
Merchant Logo
Customer Care
By Sarah
4 years ago
Thank you for your review. For very hypersensitive skin, we do recommend test patching the products first just to be on the super safe side. There are no acids or harsh chemicals that can disrupt the skin's natural barrier, or any essential oils or fragrance, and the natural ingredients have known antioxidant, anti-inflammatory and skin-balancing properties. Glad to hear your sister is enjoying the cleansing oil though 😊 Always feel free to get in touch if you have any questions by emailing hello@bysarahlondon.com.
AS
Abigail Stogdale
4 years ago
Date of purchase: 24/09/2020
Balancer Cream Cleanser
Merchant Logo
Customer Care
By Sarah
4 years ago
Thank you for your 5 star review, Abigail 🤗💚
Trusted Customer
4 years ago
Date of purchase: 06/09/2020
Balancer Cream Cleanser
This product is incredible! 42 year living with a dry and super sensitive skin! Even the most “natural” products gave me allergy! I am in love with this product. Together with the face oil, my skin...

Read all
Merchant Logo
Customer Care
By Sarah
4 years ago
Aww, this is wonderful to hear 🤗 Thank you for your lovely 5 star review 💚💚
Trusted Customer
4 years ago
Date of purchase: 09/09/2020
Balancer Cream Cleanser
It is a replacement as a gift for an alreadyuser
Merchant Logo
Customer Care
By Sarah
4 years ago
Thank you for your 5 star review :) x
CH
Claire Hayes
4 years ago
Date of purchase: 23/08/2020
Balancer Cream Cleanser
A few weeks in and am enjoying the cleansing oil and facial oil. Nice to have two staple items to use day and night and I’ve not had any reactions to them, which I have had with other brands...

Read all
Merchant Logo
Customer Care
By Sarah
4 years ago
Hi Claire, really glad you're enjoying the Cleansing Oil and Facial Oil, and the beautiful organic, plant oils :) Re-useable Pumps are now available separately if you would prefer a pump method to dispense the oil. There is no water or any fillers or anything to dilute the integrity of the plant oils, so the Cleansing Oil is a concentrated blend meaning you typically need a lot less than many conventional products. Every drop is there for you, so 100% of your spend is going towards ingredients that care for your skin. You might enjoy the how-to videos linked in the How to Use Section too. Hope that helps 🤗💕
About By Sarah
When Lauren was diagnosed with acute myeloid leukaemia, her sister, Sarah, became her stem cell donor and saved Lauren's life. As Lauren recovered, Sarah struggled to find natural yet effective products to soothe and revitalise Lauren's cancer ravaged skin. So she decided to develop her own formulas and, with this act of sisterly love, skincare By Sarah was born.
Read all
17 Wiggington Road, Tamworth, Staffordshire, West Sussex, B79 8RH, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About By Sarah
When Lauren was diagnosed with acute myeloid leukaemia, her sister, Sarah, became her stem cell donor and saved Lauren's life. As Lauren recovered, Sarah struggled to find natural yet effective products to soothe and revitalise Lauren's cancer ravaged skin. So she decided to develop her own formulas and, with this act of sisterly love, skincare By Sarah was born.