Cooks Professional Reviews

We are so sorry to learn of your experience with this machine. We’ve recently launched this and had such great feedback on other selling channels. Our customer service team is available to help resolve issues and we communicate how to contact us should you experience problems on both our packaging and product literature. We are always here to help and pride ourselves on offering a very high level of after sales customer care. We acknowledge that the machine has been returned, and a full refund has been processed for you. Sorry we didn’t get the opportunity to help out.

Thank you for your feedback on the food processor. The jug and bowl should become easier to fit over time, as this is a new machine. We are pleased to hear that you appreciate the drawer for keeping all the blades organized, as well as the compact size. Kind regards CP

Thank you for your glowing review! We're thrilled you loved your digital hot water dispenser from Cooks Professional it is a perfect addition to the kitchen for someone who struggles with arthritic hands and a safer option also for your mother .

We’re grateful for your kind review—thank you for choosing us

We’re delighted to know you’re happy with our product thank you for recommending the K284

We’re delighted to know you’re happy with our product—thank you for sharing

We’re delighted to know you’re happy with our product—thank you for sharing

We’re delighted to know you’re happy with our product—thank you for sharing your feedback with us ,

Thank you for your feedback regarding the coffee machine. I have sent you an email containing a video available on our help center page, which provides guidance on using the milk frother. We recommend trying a smaller jug for this purpose. An espresso cup will fit beneath the espresso machine, allowing you to transfer the espresso to a larger mug with milk when preparing a latte or similar beverages. All supermarkets offer a variety of espresso ground coffee, and there is also a wide selection available online for your convenience. The portafilter is equipped with a lever designed to secure the filter basket in position while you dispose of its contents by tapping into the bin or food waste container, thereby minimizing any potential mess I do hope this helps going forward for you . Kind regards Sam