I was very unimpressed with the service I received. First I asked a question concerning a price for a certain pair of shoes, and got no reply. When I placed the order, I was told only one item was...
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Clifford James
Clifford James
17 years ago
We are currently looking into this matter and it appears there was a problem with the website at the time your order was placed. This has now been rectified. Thank you for taking the time to leave feedback and for the additional payment received.
This was my first and only contact with CJ. I haven't raised any complaints and so can't rate their sfter sales performance.
Clifford James
Clifford James
17 years ago
Please remember that our customer service department are always on hand to help you out on 0871 911 7000. If you don't mind, we would like to take a look at those pictures, please email them to us at customerservice@clifford-james.co.uk
When making an order CJ state 10 days for delivery. Just prior to delivery an excuse of "due to high demand" the delivery has been put back by a couple of weeks. A few days before new delivery the...
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Clifford James
Clifford James
17 years ago
It was simply a stock problem and a delay in receiving the delivery.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.