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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

Excellent

Delivery very fast, item spot on

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are very pleased we were able to get your order out to you quicker. We hope your daughter will continue to enjoy her Pandora item. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 20/12/2020

0

ML

MR DARREN F LAMBERT

Feefo Verified

5 years ago

What MR DARREN F LAMBERT said about Burrells:

Great service easy online shopping

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear you found your online experience positive. We hope you enjoy your Pandora purchase. Regards Burrells Customer Service Team

Date of purchase: 20/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Did not honour sale agreement, poor communication

Bought a Blancpain in their sale the weekend before Christmas at a very competitive price and paid in full. Late on Monday I chased the order as I heard nothing and they claimed that they were going...

Sarah

Burrells

5 years ago

Good Afternoon, We are very sorry for any inconvenience caused with your order, as you say it was due to an order having been taken on the same watch by a customer, before your order came in. Due to the website not having updated quickly enough this unfortunately was still available on the web to order. We try as hard as we can to keep our website up to date, unfortunately this occasionally happens as all items are available to the general public on display in our stores. We apologies for any disappointment caused. Regards Sarah Burrells Customer Service Manager

Product reviews

Date of purchase: 20/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Highly recommended

Excellent service and a very good and quick delivery just before Xmas. I also think their sales are particularly good value

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased you found the service quick and of good value for money. We hope you will enjoy your purchase. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 20/12/2020

0

NI

Nicola

Feefo Verified

5 years ago

What Nicola said about Burrells:

Very quick delivery even though I ordered a few days before Christmas. Kept up to date from order to delivery. Products were packaged well. Would definitely use Burrells again.

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are pleased we were able to get the order to you quickly. We pride ourselves on our communication with customers and we hope you will enjoy your Pandora purchase. Regards Burrells Customer Service Team

Date of purchase: 20/12/2020

0

JN

Jon Nowaczyk

Feefo Verified

5 years ago

What Jon Nowaczyk said about Burrells:

Excellent all round!

Excellent product and customer service! Really pleased.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you enjoy your Pandora purchase. Regards Burrells Customer Service

Product reviews

Date of purchase: 20/12/2020

0

IG

Ian Graham

Feefo Verified

5 years ago

What Ian Graham said about Burrells:

Simple, efficient, on-line ordering supported by helpful shop staff.

Tunbridge Wells shop did not hold the watch I was interested in, but they were very helpful in discussing it and comparing with other watches. I was then able to order it on-line and it was promptly...

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we pride ourselves on our customer relations and we are pleased we were able to help find something to suit. We hope your wife will continue to enjoy her Gucci watch. Regards Burrells Customer Service

Product reviews

Date of purchase: 19/12/2020

0

JS

Janis Sykes

Feefo Verified

5 years ago

What Janis Sykes said about Burrells:

Pandora

Very efficient arrived quickly website was easy to use

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy your Pandora purchase. Regards Burrells Customer Service

Product reviews

Date of purchase: 19/12/2020

0

KE

Kerry

Feefo Verified

Hull

5 years ago

What Kerry said about Burrells:

Straight forward and fast delivery

Services always excellent from burrells never had any problems. Love shopping here

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we really appreciate your return custom. We hope your daughter continues enjoying wearing her ring. Regards Burrells Customer Service

Product reviews

Date of purchase: 28/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Perfect service

I am delighted with the service from Burrells, they responded quickly to my emails and were most helpful

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are pleased to hear our service was helpful. We hope your Granddaughter continues to enjoy her Pandora gift. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 24/11/2020

0

Burrells Reviews

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Who can leave a Feefo review?

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