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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

ML

Melanie Lee

Feefo Verified

5 years ago

What Melanie Lee said about Burrells:

The service itself was great, the items ordered, some of them were incorrect, I sent 1 back and it cost me half the price of the item to send it back, I will not be ordering from them again

Sarah

Burrells

5 years ago

We are sorry if you incurred any cost to return the items, as stated in our returns policy on our website, we do provide a free returns service for all Pandora purchases over £25. Regards Burrells Customer Service Team

Date of purchase: 25/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Good service

I purchased a Tudor Glamour brand new watch and the shop noticed The instructions and warranty card missing so have told me they have Ordered a replacement from Tudor so that was nice so I'm waiting...

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, I hope we have been able to resolve the missing warranty issue. We hope you enjoy your Tudor watch purchase. Regards Burrells Customer Service Team

Date of purchase: 22/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Great service

Great service and happy with purchase

Date of purchase: 22/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Great service

Great service and very happy with online purchase of Rolex datejust 116234

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased to hear you were happy with your purchases. We hope you will continue to enjoy wearing your watch and we hope to welcome you back in the future. Regards Burrells Customer Service Team

Date of purchase: 24/12/2020

0

SM

sarah moore

Feefo Verified

5 years ago

What sarah moore said about Burrells:

santa charm

quick service and delivery, Great quality of goods. Would recommend will definalty use again and recommend to friends .

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are glad to hear we were able to get your charm out to you quickly. We hope you continue to enjoy wearing your charm selection and we look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

The purchase online & delivery all went well. I'm very pleased with my earrings.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are so pleased to hear you are happy with your earrings and we hope you will continue to enjoy wearing them. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 25/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Charming!

Ordered a Pandora charm as a Christmas present for my daughter in law. I haven’t seen it as it was delivered directly to her address but she was pleased with it. It arrived quickly and safely

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are so pleased to hear your daughter in Law is happy with your gift selection. We hope she will continue to enjoy it. Regards Burrells Customer Service Team

Date of purchase: 04/12/2020

0

GM

Gary Maddison

Feefo Verified

5 years ago

What Gary Maddison said about Burrells:

Great service

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you are pleased with your Pandora charm selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 03/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Gingerbread charm from Pandora

Amazing I was looking for it everywhere I mange to get it for my friend! X

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased we were able to get the charm you were looking for to you. We hope your friend enjoys her gift. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 03/12/2020

0

SS

Steve Smith

Feefo Verified

5 years ago

What Steve Smith said about Burrells:

Order cancelled after 4 days

Still haven’t received my refund and my spouses gift canceled last minute

Sarah

Burrells

5 years ago

We are very sorry for the cancellation of your order unfortunately we were unable to fulfill your order. Unfortunately due to the Christmas break this would have delayed us being able to inform you of the cancellation and potentially delayed the refund to your account. Please accept our apologies for any inconvenience or disappointment caused. Regards Burrells Customer Service Team

Date of purchase: 24/12/2020

0

Burrells Reviews

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Pandora Gingerbread House Charm 798471C01More reviews of this product (7)View product websiteAmazing I was looking for it everywhere I mange to get it for my friend! X

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