I experienced good customer service.The product I wanted wasn't available in my nearest store, so Natasha in Winchester arranged for it to be sent promptly to Tunbridge Wells.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear we were able to help find the item you were looking for and get it to you quickly.
We hope you will enjoy wearing your Burrells necklace.
Regards
Burrells Customer Service Team
Amazing service fast delivery and item as described very happy with it
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear you found what you wanted shopping with Burrells. We hope you will enjoy wearing your Pandora charm.
Regards
Burrells Customer Service Team
Brilliant service. Items well packed and arrived in good time. Excellent. Would have no hesitation in buying from them again.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you enjoy wearing your Pandora charm and we hope to welcome you back in the future.
Regards
Burrells Customer Service Team
I have been looking at getting a new watch for sometime but due to COVID not been able to come to a store until lockdown restrictions has been lifted. I have prior to coming to Burrell's visited two...
Excellent service as always. Unfortunately my order was out of stock, I requested a refund and within hours It was actioned. Well done Burrells.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are sorry we were unable to fulfill your order on this occasion.
We hope to be able to welcome you back to Burrells in the future.
Regards
Burrells Customer Service
Date of purchase: 20/04/2021
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Bryn Smith
Feefo Verified
5 years ago
What Bryn Smith said about Burrells:
Prompt responses and delivery and lowest price online for the watch that I wanted, would definitely shop with Burrells again!
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear shopping with Burrells was a positive experience.
We hope you will enjoy wearing your watch and hope to welcome you back in the future.
Regards
Burrells Customer Service Team
Product reviews
Date of purchase: 22/04/2021
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Trusted Customer
Feefo Verified
5 years ago
No fuss, trouble free service.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora items.
Regards
Burrells Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.