How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

Lovely bracelet, having received the 1st one, I sent off for another one. T

Excellent service. I will definitely order from Burrell’s again. Thank you.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are glad you found something you like with Burrells. We hope you will enjoy wearing your Pandora bracelets. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 21/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Excellent, friendly and professional service

Very professional and very friendly

Sarah

Burrells

5 years ago

Thankyou for your feedback, we will send your comments to the Sales Team and we look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 05/05/2021

0

JH

Jeane Heap

Feefo Verified

5 years ago

What Jeane Heap said about Burrells:

Because it was a "Limited Edition" item I did expect the special bracelet box that appears to have been part of the deal. I suppose that may not seem a big deal, but it looks to have been a lovely...

Sarah

Burrells

5 years ago

Thankyou for your feedback, unfortunately as this was brought out quite a while ago we do not have any of the Limited Edition boxes left and this is part of the reason the bracelet is in the Sale. We do hope you will enjoy wearing the bracelet. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/05/2021

0

SW

Sharon Wright

Feefo Verified

5 years ago

What Sharon Wright said about Burrells:

Excellent price, packaging and delivery. Will definitely use them again in the future

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we hope you will enjoy wearing your Pandora bracelet. We look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 25/05/2021

0

AC

Alison Campbell

Feefo Verified

5 years ago

What Alison Campbell said about Burrells:

Great service

Great service, have used Burrell’s many times and always have prompt and first class service

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased you have been able to find something you liked. We hope you will enjoy wearing your Pandora ring and we hope to be able to welcome you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Lovely service, present for my sister.

I am used to the lovely quality of jewellery form the team .

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased you were able to find something lovely for your sister. We hope she will enjoy wearing them and hope to welcome you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 24/05/2021

0

DR

David Relf

Feefo Verified

5 years ago

What David Relf said about Burrells:

a professional and efficient srevice

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are sorry we were not able to fulfill your order on this occasion. We hope to be able to welcome you back to Burrells in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/05/2021

0

MB

Maria Barnett

Feefo Verified

5 years ago

What Maria Barnett said about Burrells:

Efficient friendly service of cleaning my three diamond rings bought from Burrell’s. Guarantee up to date too.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we will pass your comments to our Sales Team and we hope to be able to welcome you back to Burrells in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 01/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Well done service

Excellent service delivery very fast informed all the time what was happening.would use this company all the time. Product bought was delivered safely and well boxed. Well done to all staff involved...

Burrells Reviews

Pandora Disney, The Lion King Bangle 598047CCZMore reviews of this product (5)View product websiteEverything from ordering to receiving the bracelets has been excellent

Burrells 10 YEAR DIAMOND GUARANTEEMore reviews of this product (4)View product websiteGreat job at cleaning the ring

Pandora Shine Limited Edition Honeybee Bracelet 567109EN16More reviews of this product (5)View product websiteA very pretty bracelet, the bees are lovely.

Pandora Disney, The Lion King Bangle 598047CCZMore reviews of this product (5)View product websitePerfect price and lovely gift

Pandora Tree of Life Ring 197782CZMore reviews of this product (4)View product websiteBeautiful item and in sale…win win

Burrells 9ct Rose Gold Ball Stud Earrings 5mmMore reviews of this product (1)View product websiteBeautiful earring for my sister.

Bremont Stone NATO Watch Strap - 20mmMore reviews of this product (1)View product websiteunfortunately the item was out of stock

Burrells 10 YEAR DIAMOND GUARANTEEMore reviews of this product (4)View product websiteFriendly efficient service.

Pandora Rose Logo Padlock Clasp Bracelet 587757CZMore reviews of this product (3)View product websiteBeautiful bracelet as expected packaged well

Burrells Platinum 1.78ct Round Brilliant Cut Diamond Full Eternity RingMore reviews of this product (1)View product websiteStunning full eternity ring, great quality and value for money, as always.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?