Thank you for sharing your feedback. We value all feedback as it helps us continually improve our products and services.
Our pricing reflects the cost of all components involved in creating each hamper, including the materials, packaging, labor to design and assemble the gift, and the overall operational costs of running an independent business. We hope you can appreciate that these factors are necessary for us to provide quality products and service.
We’re sorry to hear that the gift didn’t meet your expectations. As a company with years of experience, we are always happy to assist with gift and product recommendations. Please don’t hesitate to reach out to us directly if you have any future orders in mind—we’d love to offer you a discount code to help restore your faith in our service.
With thousands of 5-star reviews, we’re confident we can help you turn this around.