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Budget Direct Insurance Reviews

Rated
Excellent

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service
4.6
/5

5

4

3

2

1

1,460

339

26

19

63

1,907

ratings over the past year

Displaying all 11,334 reviews
Trusted Customer
9 days ago
Date of purchase: 10/06/2025
Very aggressive positioning and makes all customers smiling when quoted
Superb customer experience and hard to beat pricing. Hopefully will not disappoint when it comes to the need to exercise.
ET
Eric Tan
Singapore
9 days ago
Date of purchase: 10/06/2025
What Eric Tan said about Budget Direct Insurance:
Fast, efficient and friendly service at great value
The purchase of a new insurance was so simple! I needed to update my chassis number and also cancel the insurance on my old car, and a customer service executive called me back in a matter of...

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Trusted Customer
9 days ago
Date of purchase: 10/06/2025
No comment so far
Recently I did my car insurance renewal at budget insurance and really the price offered was very affordable with good credit to end users. Must be recommended to others
MA
MASDINAHWATI
Jurong East
9 days ago
Date of purchase: 10/06/2025
What MASDINAHWATI said about Budget Direct Insurance:
Excellent
Staff is knowledgeable and helpful.
Trusted Customer
9 days ago
Date of purchase: 10/06/2025
Great customer experience
The advisors are readily accessible and demonstrate friendliness, helpfulness, and expertise.
Trusted Customer
9 days ago
Date of purchase: 09/06/2025
Excellent
Good support and patience
Trusted Customer
10 days ago
Date of purchase: 06/06/2025
Product is practical. Offer is knowledgable.
The officer - Allan is very professional and experienced. Will find out more products n buy from Budget Direct again. Thank you, Allan.
Trusted Customer
10 days ago
Date of purchase: 09/06/2025
Excellence
Awesome!
Trusted Customer
10 days ago
Date of purchase: 10/06/2025
Good service.
N.A. Claimed from third party instead. But Budget Direct is very responsive on replying to my enquiries.
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Ren.A
Budget Direct Insurance
9 days ago
Hi, Thank you for your kind words and for taking the time to leave a review. We're glad to hear that you found our team responsive and helpful throughout your claims enquiry process. If you ever need further assistance, we're always here to help. Should you have any questions, feel free to call us at 6221 2111 or email us at help@budgetdirect.com.sg. We're available from 9am to 8pm, Mondays to Fridays, and 9am to 3pm on Saturdays (closed on Sundays and public holidays). Have a great day ahead! Ren Budget Direct Insurance 6221 2111 | help@budgetdirect.com.sg
Trusted Customer
10 days ago
Date of purchase: 10/06/2025
Great service!
Very happy with Max’s service. He is very helpful and follows up promptly
About Budget Direct Insurance
Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").
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16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore
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About Budget Direct Insurance
Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").