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Budget Direct Insurance Reviews

https://www.budgetdirect.com.sg

EXCEPTIONAL

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service

4.7

1,475

255

1,833

ratings over the past year

Displaying all 12,935 reviews

Trusted Customer

Feefo Verified

8 years ago

Good service, premium rates are pegged to customers' needs which is good and flexible.

Trusted Customer

Feefo Verified

Singapore

8 years ago

What Trusted Customer said about Budget Direct Insurance:

great communication with your call center

I am very great to have a great person at your call center in order to assist me to complete my transaction. He provided all the information I need, and very nice to answer all my questions. Thank...

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Excellent

Fast, clear and excellent service

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Giving lots of problem

Asking lots of questions even though I have told them everything. Regret taking their policy.

Geoffrey

Budget Direct Insurance

8 years ago

Dear Sir

Thank you for taking the time to share your feedback.

I realise answering lots of questions may appear troublesome, however our intention is to ensure you receive the right level of insurance cover based on how you tell us the vehicle will be used.

This ensures you will get the support you need, if an incident were to occur.

We do appreciate your business, and the time you invested with our team to match your policy coverage to the needs of your family.

Yours sincerely

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Trusted Customer

Feefo Verified

8 years ago

Easy to apply and the response is prompt.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Lowest and Best coverage for my 12yrs old car!

Lowest premium for my coe car and comprehensive coverage whereby most insurance companies do not want to cover or the premium is too high. Customer service office is helpful and explain the coverage...

Trusted Customer

Feefo Verified

8 years ago

Easiest policy I've ever bought.

Good follow up after initial quote. Simple website and explanations.

Trusted Customer

Feefo Verified

8 years ago

Serivces quick n efficient. Prices very competitive.

Response was quick n price very competitive.

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Very competitive premium

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Budget Direct Insurance:

Shoot and forget. Very good before purchase. No contact after. Even after sending inquiry.

Geoffrey

Budget Direct Insurance

8 years ago

Hi Mohamed

Thank you for choosing Budget Direct Insurance and for sharing your feedback with us.

I'm really sorry you have not heard back from us yet; since receiving your feedback a member of our team has called you to follow up. We realise you are busy and have also sent an email response to your enquiry.

Please know this is not the type of experience we want for Budget Direct Insurance customers to have. You and your business are important to us, and we will learn from your feedback to avoid this happening again.

Again, please accept our apologies and we look forward to making this right for you. If there is anything further we can do for you, please email help@budgetdirect.com.sg or call 6221 2111, we are here from 8am to 8pm, Mondays to Fridays,

Best,

Geoffrey

Budget Direct Insurance

6221 2111