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Budget Direct Insurance Reviews

https://www.budgetdirect.com.sg

Rated

Exceptional

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service

4.7

1,558

330

1,993

ratings over the past year

Displaying all 11,791 reviews

Henry Chan Chee Meng

8 years ago

Date of purchase: 31/07/2017

What Henry Chan Chee Meng said about Budget Direct Insurance:

Patient and helpful Helen. Good job.

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Yong Yoke Mun

8 years ago

Date of purchase: 27/07/2017

What Yong Yoke Mun said about Budget Direct Insurance:

I have not received my Cert of insurance

I have make payment via yr call centre, but after 12hrs. I yet to received My online Cert of car insurance

*****

Budget Direct Insurance

8 years ago

Hi Yong Yoke Mun,

Thank you for taking the time to speak with Logan from our Customer Care team. It's great to hear that you have received your CI and we thank you for the opportunity to make this right for you, quickly.

If there is anything else the team can do, please do give us a call. We are here from Mondays to Fridays, 8 am to 8 pm.

Have a great day.

*****

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Yong Yoke Mun

8 years ago

After I made the remark. I am glad the officer call me immediately to re send the doc to me asap! Good job. The other insurance company's should learn from yr kind of service

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Tan Alastair Leo Yew Jin

8 years ago

Date of purchase: 28/07/2017

What Tan Alastair Leo Yew Jin said about Budget Direct Insurance:

Super customer service and support

Customer service staff was very helpful, patient and the whole experience was easy and efficient. Not to mention so much cheaper than at least 8 other insurers I got quotes from.

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Wee Guan Puay Lawrance

8 years ago

Date of purchase: 26/07/2017

What Wee Guan Puay Lawrance said about Budget Direct Insurance:

wonderful experience to buy car insurance

- patient and not pushy. - someone ready to stand-in when their colleage is not available. - thorough. - good followup

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Trusted Customer

8 years ago

Date of purchase: 27/07/2017

Very good customer service officer!

i input the wrong start date and the customer service was quick to spot the error and called me to cancel the policy and issue a new one. She explained everything in detail very clearly and even...

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Trusted Customer

8 years ago

Date of purchase: 27/07/2017

Pricing is good!0

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Trusted Customer

8 years ago

Date of purchase: 26/07/2017

Value for Money and Highly Customisable Insurance Plans

Well-designed website. Easy to use and clear. Attractive pricing and plenty of options to tailor my car insurance plan to suit my needs.

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Trusted Customer

8 years ago

Date of purchase: 26/07/2017

Price is definitely the cheapest. Able to customise with add-ons. Easy and fast to buy but don't know whether is it as easy for claims.

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Trusted Customer

8 years ago

Date of purchase: 26/07/2017

Friendly and convenient

Friendly customer service officer. Convenient to update usage type.

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Low Tuan Hock

8 years ago

Date of purchase: 26/07/2017

What Low Tuan Hock said about Budget Direct Insurance:

Fast & Efficient

Fast & Efficient service over the phone.

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About Budget Direct Insurance

Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").

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+65 6221-2111

16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore