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Budget Direct Insurance Reviews | https://www.feefo.com/reviews/budget-direct-insurance reviews

Displaying all 11,335 reviews

Tian Sang

Singapore

7 years ago

Date of purchase: 26/04/2018

What Tian Sang said about Budget Direct Insurance:

There is no hassle or delay in making claim through the authorised workshop. But, the workshop that repaired my car did not perform a thorough check.

Deny

Budget Direct Insurance

7 years ago

Hi there,

As a Budget Direct Insurance customer, your feedback on our claims service is critical to us.

We're glad to hear that one of our claims expert had spoken and further clarify your case. As your repair was carried out at one of our Authorised Workshop, you are in safe hands as the fix is guaranteed against defects of repairs for 12 months.

Feel free to reach out to us, if you have any other enquiries about your claims, give us a call at 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg.

Thanks for being patient with us, as we took some time to make it right for you.

Yours sincerely

Deny

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

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Trusted Customer

7 years ago

Date of purchase: 01/05/2018

Simple and easy data interface. Friendly staff that call to explain the details..

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Trusted Customer

7 years ago

Date of purchase: 01/05/2018

travel insurance is good and value it

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Vinod

7 years ago

Date of purchase: 01/05/2018

What Vinod said about Budget Direct Insurance:

Very good site in which you can pick n choose the stuff you need. Just need to modify the 'Must have fields' red pop up text which kindda obstructs the field to be entered

Deny

Budget Direct Insurance

7 years ago

Hi there,

Thanks for choosing to become a Budget Direct Insurance customer.

Always great to hear constructive feedback from great customer like you. We've shared your comment about "Must have fields" to our UX team, so we can further improve the site experience.

Please feel free to call us at 6221 2111 or email us at help@budgetdirect.com.sg, we're here for you from 8am to 8pm, Mondays to Fridays and 9am to 3pm on Saturdays (excluding public holidays).

Have a great day ahead!

*****

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

See full customer review

Loong Hin

7 years ago

Date of purchase: 01/05/2018

What Loong Hin said about Budget Direct Insurance:

Awesome pricing and purchase experience

The website is very user friendly and easy to use, everything went smoothly. Received the insurance policy via email within seconds.

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SOW LIAN

7 years ago

Date of purchase: 24/04/2018

What SOW LIAN said about Budget Direct Insurance:

Budget operator staff are really very helpful.

Yes

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Trusted Customer

7 years ago

Date of purchase: 30/04/2018

Very friendly and efficient.

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CHOON HEONG

7 years ago

Date of purchase: 30/04/2018

What CHOON HEONG said about Budget Direct Insurance:

Good.

Very very helpful and patience. Would be better if the voice quality in the telephone is louder,

Deny

Budget Direct Insurance

7 years ago

Hi there, thanks for choosing to become a Budget Direct Insurance customer.

Thanks for letting us know about the audio issue you had while interacting with our team, we've shared this with our IT team for their investigation. We have also provided further training to our team to speak louder where possible. We sincerely hope this incident doesn't compromise the experience you had with us.

Please feel free to call us at 6221 2111 or email us at help@budgetdirect.com.sg; we're here for you from 8 am to 8 pm, Mondays to Fridays and 9 am to 3 pm on Saturdays (excluding public holidays).

Have a great day ahead!

Xin

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

See full customer review

Trusted Customer

7 years ago

Date of purchase: 27/04/2018

Prompt and efficient.

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Siong Inn Conrad

7 years ago

Date of purchase: 27/04/2018

What Siong Inn Conrad said about Budget Direct Insurance:

Counter Staff was excellent........best I have experienced!!

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About Budget Direct Insurance

Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").

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+65 6221-2111

16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore