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Buddy Pet Insurance Reviews

Rated
Exceptional

Buddy Pet Insurance – caring for pets and supporting Australia’s animal welfare communities.

Service
4.7
/5

5

4

3

2

1

10

1

0

1

0

12

ratings over the past year

Buddy Pet Insurance has recently joined Feefo so their website will display review content sourced both by Feefo and their previous provider.
Displaying all 3,732 reviews
BW
Brett Wilson
Berkeley
1 month ago
Date of purchase: 20/05/2025
What Brett Wilson said about Buddy Pet Insurance:
Thank you very much for your help
Thank you very much for your help
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CX
Buddy Pet Insurance
1 month ago
Hi Brett, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
DM
Doris MELKY
Melbourne
2 months ago
Date of purchase: 28/04/2025
What Doris MELKY said about Buddy Pet Insurance:
annoyed
Operator polite and informative but had trouble understanding or hearing information
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CX
Buddy Pet Insurance
2 months ago
Hi Doris, Thank you for taking the time to share your review with us, we appreciate the feedback. Please don't hesitate to reach out if you have questions or would like to discuss your policy in the future. Kind regards, Scott
Trusted Customer
3 months ago
Date of purchase: 24/03/2025
Info was easy to understand and the process was straightforward.
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CX
Buddy Pet Insurance
3 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
Trusted Customer
5 months ago
Date of purchase: 17/02/2025
VERY INFORMATIVE INFORMAION AND PRECISE
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CX
Buddy Pet Insurance
5 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
AL
Aline
Winchester
7 months ago
Date of purchase: 19/07/2024
What Aline said about Buddy Pet Insurance:
My Experience Was Amazing
Dog insurance
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CX
Buddy Pet Insurance
7 months ago
Hi Aline, We appreciate you sharing your experience with us following your claim and we are sorry to hear that you had to give up your dog, I'm glad the surgery went well. We love providing cover to our pet parents in their time of need and glad we were there for you and your pet when you needed us. Thank you for sharing your thoughts, we really appreciate it. Kind regards, Scott
Trusted Customer
8 months ago
Date of purchase: 12/11/2024
Very professional and friendly service. Explained everything very clearly. Highly recommended.
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CX
Buddy Pet Insurance
8 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
Trusted Customer
8 months ago
Date of purchase: 25/10/2024
Very happy
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CX
Buddy Pet Insurance
8 months ago
Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
BE
Beverley Ellard
Perth
8 months ago
Date of purchase: 22/10/2024
What Beverley Ellard said about Buddy Pet Insurance:
Very good , I would definitely tell my family and friends
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CX
Buddy Pet Insurance
8 months ago
Hi Beverley, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
GT
Garry Turner
Deloraine
9 months ago
Date of purchase: 02/10/2024
What Garry Turner said about Buddy Pet Insurance:
Was easy
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CX
Buddy Pet Insurance
9 months ago
Hi Garry, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
JA
Jeanette Anderson
Logan Central 4114
10 months ago
Date of purchase: 16/09/2024
What Jeanette Anderson said about Buddy Pet Insurance:
Excellent service
In depth not rushed felt listened too which is important my caller was amazing
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CX
Buddy Pet Insurance
10 months ago
Hi Jeanette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
About Buddy Pet Insurance
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.
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Locked Bag 9021, Castle Hill, Sydney, New South Wales, 2153, Australia
Why trust Feefo reviews?

About Buddy Pet Insurance
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.