Poor delivery service took 2 weeks to receive item.
Brown Bag Clothing
Brown Bag Clothing
10 years ago
Firstly, thanks for the feedback. We are genuinely sorry about the delay. This was just after we’d relaunched our service and was one a f few cases with teething problems. I’m pleased to say you did eventually receive your order. Getting them to customers in a quick and efficient manner is our aim which is why our delivery options now include next day delivery, Saturday delivery AND a free UK standard delivery option for all orders. We hope you’ll give us another chance.
Dane
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
