don't asume emails have been recieved by clients,technology is falible
generally good,however assuming emails are getting through is not good,having waited 8 weeks for a claim to be settled and told the claim had been stood down because of no response to emails when...
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MP
Ms Samantha Parr
Feefo Verified
Hailsham
1 year ago
What Ms Samantha Parr said about Brooks Braithwaite:
Excellent service, quick to deal with claims and great customer service.
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Trusted Customer
Feefo Verified
1 year ago
No
Excellent communication. Quick and very helpful
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MH
Mrs J Hill
Feefo Verified
Leiston
1 year ago
What Mrs J Hill said about Brooks Braithwaite:
I regret the passing of actual certificates to display
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Trusted Customer
Feefo Verified
1 year ago
I don't think so
The service was very good
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Trusted Customer
Feefo Verified
1 year ago
very polite, understanding and helpful
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MH
Mrs Clare Hughes
Feefo Verified
Knu
1 year ago
What Mrs Clare Hughes said about Brooks Braithwaite:
Helpful, quick and efficient
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MM
Mrs Kathleen Moorhead
Feefo Verified
1 year ago
Charley R
Brooks Braithwaite
1 year ago
Thank you for your kind feedback 😊
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MF
Ms Sharon F
Feefo Verified
North Wales
1 year ago
What Ms Sharon F said about Brooks Braithwaite:
Not that I can think of
Thankfully never have needed to claim on my business insurance (yet lol) but I have peace of mind knowing that I am well covered, and for a very decent price - very happy so far.
Charley R
Brooks Braithwaite
1 year ago
Thank you for your kind feedback and continued custom!
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Trusted Customer
Feefo Verified
1 year ago
No
The customer service team were charming and informative. Thank you
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.