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British Home Store Reviews

https://www.bhs.com
Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.4
/5
Product
4.3
/5

5

4

3

2

1

139

13

5

3

17

177

ratings over the past year

177 out of 1,598 reviews
Time:
Past year
CF
Carole Ferguson
Cumbernauld
14 hours ago
Date of purchase: 12/06/2025
What Carole Ferguson said about British Home Store:
Love the nautical theme
Service was excellent, delivered promptly, no problems
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Devonne
British Home Store
13 hours ago
Good afternoon, and thank you for your lovely 5-star review! We are so pleased to hear that you love your new lamp. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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Lynford Walker
Sleaford Lincolnshire
1 day ago
Date of purchase: 11/06/2025
What Lynford Walker said about British Home Store:
Old name from the high street
Bought some identical branded ceiling lights from BHS that we saw elsewhere at a higher price. Delivered within a few days so very happy experience. Two weeks after we have now pre ordered two table...

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Devonne
British Home Store
1 day ago
Good afternoon, and thank you for your amazing 5-star review. We are delighted to hear that you have had a happy experience shopping with us, and we look forward to seeing you again soon. Kind Regards, The BHS Team.
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Jane Pugsley
3 days ago
Date of purchase: 09/06/2025
What Jane Pugsley said about British Home Store:
Great
Easy website, quick delivery, with updates.
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Devonne
British Home Store
2 days ago
Good morning, and thank you for your 5-star review. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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vicki jones
3 days ago
Date of purchase: 09/06/2025
What vicki jones said about British Home Store:
Outside Light
Totally Rubbish..Very Bad Customer Service They Have No Respect And Talk To You As If Your Stupid
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Trusted Customer
8 days ago
Date of purchase: 02/06/2025
Quick. Well packaged.
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Devonne
British Home Store
7 days ago
Good morning and thank you for your 5 star review. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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Trusted Customer
10 days ago
Date of purchase: 02/06/2025
5*****++++ CUSTOMER SERVICE!!
Amazing customer service.. 1 of the bulbs I received had been broken in transit. I cotacted customer service and in reference to that call I sent an email and attached photos. I received my...

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Devonne
British Home Store
10 days ago
Good morning and thank you for your fantastic 5 star review. We are delighted to hear that your problem was resolved quickly. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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Trusted Customer
14 days ago
Date of purchase: 29/05/2025
British Homes Stores was brilliant.
Excellent service
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Devonne
British Home Store
14 days ago
Good afternoon and thank you for your lovely 5 star review. We hope to see you again soon. Kind Regards, The BHS Team.
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Trusted Customer
21 days ago
Date of purchase: 22/05/2025
Lovely light
Very quick delivery, I have got decorating to do before I put the light fitting up but it looks very nice.
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Devonne
British Home Store
21 days ago
Good morning and thank you for your 5 star review. We hope to see you again soon. Kind Regards, The BHS Team.
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Bridget Shepherd
London
27 days ago
Date of purchase: 09/05/2025
What Bridget Shepherd said about British Home Store:
Recommended
They helped resolve a payment issue quickly
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Devonne
British Home Store
27 days ago
Good afternoon and thank you for your 5 star review, we hope to see you again soon. Kind Regards, The BHS Team.
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Trusted Customer
29 days ago
Date of purchase: 14/05/2025
Bad
Wrong item sent return process extremely unuser friendly
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Devonne
British Home Store
29 days ago
Thank you for your honest feedback. We are sorry to hear you are unhappy with the item you have received. We do kindly note that our returns policy is specified on-site. We do offer to collect any items customers wish to return and our courier does charge for this service. Alternatively, you can return by your own method of transportation at your own cost. Assuring you our best attention at all times. Kind Regards, The BHS Team.
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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01613594777
Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.