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British Home Store Reviews

Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.4
/5
Product
4.3
/5

5

4

3

2

1

138

14

4

3

17

176

ratings over the past year

Displaying all 1,602 reviews
Trusted Customer
2 days ago
Date of purchase: 26/06/2025
Not so happy
previous very good
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Devonne
British Home Store
2 days ago
Good afternoon and thank you for your honest feedback. We are sorry to hear of your problem and would suggest emailing customerservice@bhs.com with your query where we can assist in providing you with spare chains if needed. Assuring you our best attention at all times. Kind Regards, The BHS Team.
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Trusted Customer
9 days ago
Date of purchase: 19/06/2025
👍
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Devonne
British Home Store
9 days ago
Good morning, and thank you for your 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.
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EP
Eilidh Paterson
13 days ago
Date of purchase: 15/06/2025
What Eilidh Paterson said about British Home Store:
Lovely lights
No issues.
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Devonne
British Home Store
13 days ago
Good morning and thank you for your 5 star review. We hope to see you again soon. Kind Regards, The BHS Team.
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Trusted Customer
15 days ago
Date of purchase: 13/06/2025
Brilliant.
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Devonne
British Home Store
15 days ago
Good afternoon, and thank you for your 5-star review. We hope to see you again soon. Kind Regards, The BHS Team.
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Carole Ferguson
Cumbernauld
16 days ago
Date of purchase: 12/06/2025
What Carole Ferguson said about British Home Store:
Love the nautical theme
Service was excellent, delivered promptly, no problems
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Devonne
British Home Store
16 days ago
Good afternoon, and thank you for your lovely 5-star review! We are so pleased to hear that you love your new lamp. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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Lynford Walker
Sleaford Lincolnshire
17 days ago
Date of purchase: 11/06/2025
What Lynford Walker said about British Home Store:
Old name from the high street
Bought some identical branded ceiling lights from BHS that we saw elsewhere at a higher price. Delivered within a few days so very happy experience. Two weeks after we have now pre ordered two table...

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Devonne
British Home Store
17 days ago
Good afternoon, and thank you for your amazing 5-star review. We are delighted to hear that you have had a happy experience shopping with us, and we look forward to seeing you again soon. Kind Regards, The BHS Team.
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Jane Pugsley
19 days ago
Date of purchase: 09/06/2025
What Jane Pugsley said about British Home Store:
Great
Easy website, quick delivery, with updates.
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Devonne
British Home Store
18 days ago
Good morning, and thank you for your 5-star review. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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vicki jones
19 days ago
Date of purchase: 09/06/2025
What vicki jones said about British Home Store:
Outside Light
Totally Rubbish..Very Bad Customer Service They Have No Respect And Talk To You As If Your Stupid
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Trusted Customer
24 days ago
Date of purchase: 02/06/2025
Quick. Well packaged.
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Devonne
British Home Store
23 days ago
Good morning and thank you for your 5 star review. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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Trusted Customer
26 days ago
Date of purchase: 02/06/2025
5*****++++ CUSTOMER SERVICE!!
Amazing customer service.. 1 of the bulbs I received had been broken in transit. I cotacted customer service and in reference to that call I sent an email and attached photos. I received my...

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Devonne
British Home Store
26 days ago
Good morning and thank you for your fantastic 5 star review. We are delighted to hear that your problem was resolved quickly. We look forward to seeing you again soon. Kind Regards, The BHS Team.
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.