How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Design Shop Reviews

https://www.britishdesignshop.com

EXCEPTIONAL

Contemporary British furniture designs supplied directly from quality British furniture makers.

Service

5

/5

Product

5

/5

5

4

3

2

1

11

0

11

ratings over the past year

Displaying all 123 reviews

LI

Liz

Feefo Verified

Surrey

6 years ago

What Liz said about British Design Shop:

Beautiful high quality sofa & great customer service

I can’t recommend British Design Shop highly enough. Customer service was excellent, delivery times were just as quoted and I am the happy owner of a beautifully made piece.

Product reviews

Date of purchase: 03/04/2019

0

AL

Alex

Feefo Verified

6 years ago

What Alex said about British Design Shop:

Amazing product, just slightly lax on communications

Product itself is gorgeous and the quality is top rate. Very very happy with the chair. Would have been 5 stars but the chair was delivered a month after the estimated date and I had to chase for...

Nick

British Design Shop

6 years ago

Hi Alex, we are really happy that you love your Ella Armchair. Apologies for the delivery delay regarding this order. From time to time we will reject a frame internally via our in house quality control and will always put quality first. Your feedback re communications regarding the delay is valued as is your business.

Product reviews

Date of purchase: 09/07/2019

0

ME

Melanie

Feefo Verified

6 years ago

What Melanie said about British Design Shop:

My beautiful sofa arrived before Christmas as promised ,and is perfect

I really liked the simple lines of the Douglas sofa for our new house and being to purchase from an independent uk brand was very important for me . I received lots of swatches before I made my...