Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

British Airways Holidays Reviews

https://www.britishairways.com/en-gb/flights-and-holidays/holidays
Rated
Excellent

Taking your holiday seriously.

91%

recommends

Service
4.2
/5

5

4

3

2

1

36,276

23,024

7,918

2,358

2,429

72,005

ratings over the past year

71,874 out of 522,220 reviews
Time:
Past year
Trusted Customer
3 hours ago

Recommends

Start to finish everything was very smooth and stress free.
Date of purchase: 27/04/2024
2 products purchased
0
Share
View review
Trusted Customer
3 hours ago

Recommends

No issues. Everything that was booked was perfectly fine.
Date of purchase: 27/04/2024
1 product purchased
0
Share
View review
Trusted Customer
3 hours ago

Recommends

Other than the car it was a great holiday
Date of purchase: 28/04/2024
2 products purchased
0
Share
View review
Trusted Customer
3 hours ago

Recommends

Ease of using the system; attentive and courteous staff.
Date of purchase: 29/04/2024
3 products purchased
0
Share
View review
LO
Louise
Bedfordshire
3 hours ago

Does not recommend

What Louise said about British Airways Holidays:
Notification of the extensive building work being done at the hotel should have been given as this was noisy at times and meant there was no option to upgrade room as advertised (selling point on the ...
Read all
Date of purchase: 01/05/2024
2 products purchased
0
Share
View review
JN
JN
Canterbury
3 hours ago

Recommends

What JN said about British Airways Holidays:
The flight was delayed but the pilot kept us informed all the way and did his best to make up time. The hotel also upgraded us.
Date of purchase: 30/04/2024
1 product purchased
0
Share
View review
LY
Lynne
Yeovil
3 hours ago

Recommends

What Lynne said about British Airways Holidays:
Return flight was over 4 hours delayed. Duration at airport was excessive, could have stayed at hotel longer
Date of purchase: 27/04/2024
3 products purchased
0
Share
View review
Trusted Customer
3 hours ago

Recommends

No real issues. Bonus tier points slow to credit but not material this year. Otherwise all went according to plan.
Date of purchase: 27/04/2024
2 products purchased
0
Share
View review
Trusted Customer
3 hours ago

Recommends

Good holiday but… Needed to change return flight, succeeded in the end but it took 3 goes. Check-in on the app is not user friendly.
Date of purchase: 01/05/2024
2 products purchased
0
Share
View review
Trusted Customer
3 hours ago

Recommends

Main problem was plane late and very slow disembarking at Heathrow plane also late in return flight
Date of purchase: 01/05/2024
2 products purchased
0
Share
View review
Not received a review invite?
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
0208 738 5050 option 1
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, West Sussex, RH10 1UZ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo

About British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.