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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,836

35,467

12,357

3,232

2,347

98,239

ratings over the past year

98,209 out of 633,705 reviews
Time:
Past year
NI
Nick
Jersey
12 minutes ago
Date of purchase: 12/06/2025

Recommends

What Nick said about British Airways Holidays:
All flights delayed 4 flights Insufficient food on outgoing flight to Faro for all passengers Other wise ok
Trusted Customer
13 minutes ago
Date of purchase: 13/06/2025

Recommends

We had our seats changed at checkin for the return trip with out being notified. We booked seats 7E & 7F during the web checkin process. When we got the gate we realised that the checkin person had...

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Trusted Customer
14 minutes ago
Date of purchase: 13/06/2025

Does not recommend

The flight from Gatwick to Funchal was delayed 50 minutes due to lack of available take-off slots. The plane an Airbus A321 was hot and stuffy and we had no personal overhead ventilation Row 24 B...

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Trusted Customer
21 minutes ago
Date of purchase: 13/06/2025

Recommends

Everything went as planned
PA
Patrick
London
24 minutes ago
Date of purchase: 08/06/2025

Recommends

What Patrick said about British Airways Holidays:
I booked a specific seat in the emergency exit row on both the outbound and return leg of my journey. On both legs I was moved from the seat I had paid for to an inferior seat. I am 6ft 4 tall and...

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DA
David
U.K.
24 minutes ago
Date of purchase: 13/06/2025

Recommends

RA
Ronald Andrew
29 minutes ago
Date of purchase: 12/06/2025

Does not recommend

Trusted Customer
30 minutes ago
Date of purchase: 11/06/2025

Recommends

Trusted Customer
39 minutes ago
Date of purchase: 01/06/2025

Recommends

Trusted Customer
2 days ago
Date of purchase: 07/06/2025

Recommends

Food on plane was awful. Only 4 salads available. Staff on plane were excellent, I would go so far as to say outstanding.
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.