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British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,780

35,456

12,372

3,233

2,353

98,194

ratings over the past year

98,088 out of 632,965 reviews
Time:
Past year
ST
Stefan
Glasgow
11 months ago
Date of purchase: 29/06/2024

Recommends

What Stefan said about British Airways Holidays:
Significant delays (4h) return flight with not much info from BA. Sitting 2h on plane in olbia. No meal/drinks voucher from BA as compensation
SC
Scott
Felixstowe UK
11 months ago
Date of purchase: 29/06/2024

Recommends

What Scott said about British Airways Holidays:
Late flights both ways with very little info from BA
CH
Christine
Kempston
11 months ago
Date of purchase: 29/06/2024

Recommends

What Christine said about British Airways Holidays:
The flights were both delayed - inbound and outbound. The worse thing was we had to sit on the plane for 1.5 hours before take off on the way out and for 2 hours on the plane before take off on the...

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Trusted Customer
11 months ago
Date of purchase: 29/06/2024

Does not recommend

I was transferred to a later flight (4pm) without permission or notice. My original flight on which i was booked left on time - 1100 Lisbon London The 4pm flight was 2 hours late
MI
Michael
London
11 months ago
Date of purchase: 29/06/2024

Recommends

What Michael said about British Airways Holidays:
excellent value, good choice of hotels and flights
Trusted Customer
11 months ago
Date of purchase: 29/06/2024

Recommends

Car hire was dreadful, return flight was delayed (although due to weather issues, so out of your control) and there was apparently no AC in Geneva airport. Also,
Trusted Customer
11 months ago
Date of purchase: 29/06/2024
JO
John
11 months ago
Date of purchase: 24/06/2024

Recommends

Trusted Customer
11 months ago
Date of purchase: 27/06/2024
PA
Paul
Wiltshire
11 months ago
Date of purchase: 29/06/2024

Recommends

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.