Merchant Logo

British Airways Holidays Reviews

Rated
Excellent

Taking your holiday seriously.

92%

recommends

Service
4.2
/5

5

4

3

2

1

44,870

35,450

12,349

3,224

2,344

98,237

ratings over the past year

97,937 out of 634,131 reviews
Time:
Past year
Trusted Customer
8 months ago
Date of purchase: 20/09/2024

Recommends

Easy to book the holiday and very easy to book assistance. The assistance at the airport was very good and I had no problem with my scooter. Everyone was very helpful. The plane was delayed both ways...

Read all
Trusted Customer
8 months ago
Date of purchase: 22/09/2024

Recommends

Trusted Customer
8 months ago
Date of purchase: 22/09/2024

Recommends

Had a great Holiday and the level of service by BA’s flight crew was fantastic.
Trusted Customer
8 months ago
Date of purchase: 17/08/2024

Recommends

Trusted Customer
8 months ago
Date of purchase: 22/09/2024

Does not recommend

BA website poor. You can’t get appropriate help on the phone because you have to wait for a connection. The outgoing flight we used a reward companion voucher which led to a good price in club for my...

Read all
BA
Babulayeb
Glasgow
8 months ago
Date of purchase: 10/08/2024

Does not recommend

What Babulayeb said about British Airways Holidays:
Very cryptic car rental company, did not allocate my booked model, instead offered an "upgrade"...for me to find that it was a better brand car with no luggage space whatsoever!!
HA
Harry
Basildon
8 months ago
Date of purchase: 21/09/2024

Recommends

What Harry said about British Airways Holidays:
Air stewards very helpful and pleasant, service onboard was good.
Trusted Customer
8 months ago
Date of purchase: 16/06/2024

Recommends

As ever, BA Holidays were good value and having the double Tier Points certainly helped
Trusted Customer
8 months ago
Date of purchase: 22/09/2024

Recommends

Changes to flight carrier not what we paid for although service was okay. Organisation at Catania airport on return journey diabolical,although appreciate that’s not your fault but not a good...

Read all
AL
Alun
Maidenhead
8 months ago
Date of purchase: 22/09/2024

Does not recommend

What Alun said about British Airways Holidays:
BA flights operated by other airlines. Outbound flight had very little in the way of refreshments on board, which was highly disappointing for a journey of that length. Inbound flight delayed due to...

Read all
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.