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Rated
Excellent

Taking your holiday seriously.

91%

recommends

Service
4.2
/5

5

4

3

2

1

35,450

24,696

8,547

2,468

2,330

73,491

ratings over the past year

73,334 out of 531,138 reviews
Time:
Past year
DA
Darren
Northern Ireland
5 hours ago

Recommends

What Darren said about British Airways Holidays:
I like BA Holidays can’t fault them
1 product purchased
SI
Simon
5 hours ago

Recommends

What Simon said about British Airways Holidays:
Excellent price ..great flights and times ..Excellent service from booking to arrival back at Gatwick
3 products purchased
GR
Graeme
5 hours ago

Recommends

What Graeme said about British Airways Holidays:
My flight BA1383 to London Heathrow was delayed several hours and it caused a little stress making my connecting flight
1 product purchased
Trusted Customer
5 hours ago

Recommends

Never had any issues with BA holidays, always been extremely helpful when contacted.
1 product purchased
LE
Lee
Dartford
5 hours ago

Recommends

What Lee said about British Airways Holidays:
The only negative is that we paid for the seats on the plane to be near the toilets, but our seats had been completely changed on both the outward and inward bound flights. No explanation given. Not s
...
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3 products purchased
Trusted Customer
5 hours ago

Does not recommend

Waited 6 hours on the plane only to be told we would have to board another plane! Only given a very small bottle of water & small snack….
2 products purchased
NA
Natalie
5 hours ago
What Natalie said about British Airways Holidays:
Very good value for money
2 products purchased
Trusted Customer
5 hours ago

Recommends

BA failed to tell the airport transfer company that they had changed our flight times otherwise we would have given a perfect score.
3 products purchased
NI
Nick
Ashford
5 hours ago

Recommends

2 products purchased
ST
Steve
5 hours ago

Does not recommend

What Steve said about British Airways Holidays:
Not enough storage for cabin cases. Plane started taxi whilst people were still trying to get to their seat. Very disorganised.
2 products purchased
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
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-, ., West Sussex, ., United Kingdom
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About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.