Merchant Logo
Rated
Excellent

Taking your holiday seriously.

91%

recommends

Service
4.2
/5

5

4

3

2

1

35,246

25,617

8,965

2,539

2,279

74,646

ratings over the past year

74,496 out of 535,897 reviews
Time:
Past year
BR
Bradley
Royal Wootton Bassett
38 minutes ago
Date of purchase: 14/06/2024

Recommends

What Bradley said about British Airways Holidays:
2 and a half hour delay
JA
Jason
Watford
2 hours ago
Date of purchase: 14/06/2024

Recommends

What Jason said about British Airways Holidays:
I had no issues with any aspect of the holiday. I travelled Club world on the way out which was a wonderful experience. Everything went to plan and I can't wait to book again
Trusted Customer
2 hours ago
Date of purchase: 13/06/2024

Recommends

Trusted Customer
3 hours ago
Date of purchase: 09/06/2024

Recommends

The return flight wasn’t great
WA
Wayne
Doncaster
3 hours ago
Date of purchase: 14/06/2024

Recommends

What Wayne said about British Airways Holidays:
We complained direct. This experience was compounded by the fact our hotel in Washington was excellent.
Trusted Customer
5 hours ago
Date of purchase: 14/06/2024

Does not recommend

The hotel was a grave disappointment
Trusted Customer
5 hours ago
Date of purchase: 14/06/2024

Recommends

Plane was 2 hours late and as a multi city trip,had connections to deal with. Food was appalling and no alcohol served on both 9 hour flights. Wooden cutlery,no dessert, cold coffee. Terrible service,
...
Read all
JU
Julian
4 hours ago
Date of purchase: 13/06/2024

Recommends

Trusted Customer
5 hours ago
Date of purchase: 10/06/2024

Recommends

Because we got the seats we were allocated for the first time . We have experienced dreadful flights in the passed with BA but this thank goodness was great .
LE
Lee
Bracknell
5 hours ago
Date of purchase: 14/06/2024

Recommends

What Lee said about British Airways Holidays:
Great flights and great hotel. I’ll ignore the transfers.
About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.
Read all
-, ., West Sussex, ., United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About British Airways Holidays
At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.