no one replied to my e-mail asking for assistance to help me with placing an order ... strange that!!
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for your feedback. I apologise that you did not receive a response to your e-mail. Our e-mails are monitored every day of the week and we try our best to answer all e-mails within one working day, it is very unusual for one to go unanswered. We do have a contact number available and a free call back facility on our website, so if you need help or advise urgently it would be best to contact us that way.
Kind Regards
Rachel Miller
Thank you for leaving us with your feedback. I wish you the best of luck in your pond project and we look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Excellent service, orders always come the next day, would recommend
Bradshaws to everyone.
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for leaving us with such positive feedback. I am so pleased to hear that you are happy with the Tetra Koi Sticks and that your koi love them. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Thank you for your feedback. I'm sorry to hear that the oxygenating weed you received wasn't in perfect condition, had you made us aware of this after receiving your order we would have sent you another bunch of oxygenating weed free of charge. In the unlikely event you have any problems with any future orders from us please feel free to contact us and we will do whatever we can to help.
Kind Regards
Rachel Miller
I am very pleased with the straight forward and efficient service received
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for leaving us with your feedback. It is great to hear from yet another happy customer. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
