Delivery was quick and Rachael of customer services was both helpful in her knowledge and professional in manner.
However, the product proved faulty and obtaining a refund was less than prompt. I was...
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Bradshaws Direct
Bradshaws Direct
11 years ago
Thank you for your comments, i'm pleased to hear that you were happy with the customer service i provided. I apologise that the product you received was faulty and that there was a slight delay with you receiving your refund, this is a very busy time of year for us and we are dealing with customer refunds as quickly as possible.
Kind Regards
Rachel Miller
I am sorry to heat that you had problems with your telescopic lance, if you have any queries or worries any product you purchase please do not hesitate to give us a call on 01904 696933.
Kind Regards
Stephanie Spaven
I am pleased to hear that you are extremely pleased with your bioforce revolution. I hope you get many years enjoyment from your pond. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Thank you for your positive feedback, it's great to hear that you're pleased with our service and have recommended us to others! Thank you for ordering with us.
Kind Regards
Rachel Miller
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