What Mr & Mrs Rogers said about Bower Home Finance:
Bower
Very professional and polite .Took us through the whole procedure from start to finish and explained everything along the way .Answered all our questions and gave us all the information that we...
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Sharon Lewis
Bower Home Finance
2 days ago
Thank you for taking the time to write your kind and detailed review.
It is great to hear that Steve Eddolls guided you clearly through the process from start to finish and made sure everything was explained in a way that was easy to understand. Being available, responsive and thorough when questions arise is clearly something you valued, and it is reassuring to know that this gave you confidence throughout.
At Bower we place strong emphasis on professionalism, clarity and care, and your feedback shows this approach in practice. Thank you for recommending Steve and the wider team.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
7 days ago
Exceptional service
The service we received was exceptional, and Maxine went above and beyond to achieve this.
She was very informative all the way through and kept trying to find ways to accomplish our goal with...
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Sharon Lewis
Bower Home Finance
6 days ago
Thank you for taking the time to share your feedback.
We are pleased to hear that the service you received met your expectations and that Maxine provided such strong support throughout your journey. It is wonderful to know that she kept you well informed and remained focused on finding the right solution to help you achieve your goals.
Your comments about Maxine's approach and commitment are much appreciated and will be passed on to her and the wider team.
Kind regards
Sharon Lewis
Head of Customer Services
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Mr Clive Hunter
Feefo Verified
GBR
8 days ago
What Mr Clive Hunter said about Bower Home Finance:
Highly reccomend !!
This company ( particularly their representative that dealt with myself, Patrick ,was Very helpful indeed.
I had many many questions throughout the process : all of which, were promptly addressed, ...
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Sharon Lewis
Bower Home Finance
8 days ago
Thank you for taking the time to share your feedback.
We are pleased to hear that Patrick was very helpful throughout your experience and took the time to answer your many questions promptly and clearly. Ensuring clients feel well informed and supported at every stage is an important part of the service we aim to provide.
Your recommendation of Bower Home Finance is greatly appreciated and reflects the professionalism, knowledge and care that Patrick and the wider team bring to supporting clients with their financial needs.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
13 days ago
Brilliant service couldn't ask for more
Excellent service and very efficient and friendly was .like being helped by a friend
Sharon Lewis
Bower Home Finance
8 days ago
Thank you for taking the time to share your feedback.
We are very pleased to hear that you received excellent service and that our adviser was efficient, friendly and supportive throughout. Feeling comfortable and well looked after, like being helped by a friend, is a strong reflection of the care and approach we aim to provide every client.
Thank you again, we are grateful for your kind recommendation.
Kind regards
Sharon Lewis
Head of Customer Services
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MP
Mr Power
Feefo Verified
GBR
14 days ago
What Mr Power said about Bower Home Finance:
Perfectly satisfied with service.
I was very impressed with the friendly and helpful attitude of the Bower representative and the speed and efficiency with which my lifetime mortgage was arranged. This is the second time I have...
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Sharon Lewis
Bower Home Finance
8 days ago
Thank you for sharing such detailed feedback about your experience with Bower.
We are delighted to hear how satisfied you were with the service and that the adviser you worked with was friendly, helpful and efficient in arranging your lifetime mortgage. It is especially meaningful to know that you have returned to the same adviser on more than one occasion and that each time the service has met such a high standard.
We understand how important it is to have clear guidance and dependable support during times of financial pressure, and we are pleased that both mortgages helped you through difficult circumstances and delivered a positive outcome.
Thank you again for your trust and for taking the time to leave this review.
Kind regards
Sharon Lewis
Head of Customer Services
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Mrs Livingstone
Feefo Verified
GBR
14 days ago
What Mrs Livingstone said about Bower Home Finance:
excellent service
Excellent, dealt with problems quickly
Sharon Lewis
Bower Home Finance
8 days ago
Thank you for taking the time to share your feedback.
We are pleased to hear that the adviser you worked with dealt with the problems quickly and helped move things forward without delay.
Your comments are appreciated and will be shared with the team as encouragement to continue delivering a professional and caring service.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
19 days ago
Bower the company for Home Finance
What can I say the service the professionalism the people you spoke too the speed of the process was all perfect.
David George the Equity Release Specialist was excellent he went through everything...
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Sharon Lewis
Bower Home Finance
19 days ago
Thank you for your kind and thoughtful review.
We are pleased to hear that you found the service professional, efficient and well managed throughout. Thank you for recognising David George by name. We are glad he explained each stage clearly, answered your questions fully and provided such a positive personal experience.
It is also good to hear that Gilroy delivered a professional and straightforward legal service and was easy to deal with during the process. Your comments reflect the care, clarity and standards we aim to provide at Bower.
Thank you for taking the time to share your experience and thank you for choosing Bower.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
20 days ago
Excellent, clear advice, smooth
Excellent, good communication, smooth process, used their recommended solicitors. Took about 5-6 weeks
Sharon Lewis
Bower Home Finance
19 days ago
Thank you for your feedback.
We are pleased to hear that you received excellent and clear advice, with good communication throughout and a smooth overall process.
Your comments reflect the professionalism and care of the Bower team, and we appreciate you taking the time to share your experience.
Kind regards
Sharon Lewis
Head of Customer Services
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MH
Ms Benson & Mr Head
Feefo Verified
GBR
20 days ago
What Ms Benson & Mr Head said about Bower Home Finance:
Brilliant
Very good service Paul was brilliant from day one. Highly recommend you
Sharon Lewis
Bower Home Finance
19 days ago
Thank you for your kind feedback.
We are pleased to hear that our adviser Paul provided a very good service and supported you so well from day one.
Thank you for your recommendation and for choosing Bower.
Kind regards
Sharon Lewis
Head of Customer Services
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MB
Mr & Mrs Burr
Feefo Verified
GBR
20 days ago
What Mr & Mrs Burr said about Bower Home Finance:
Great service
David George who we dealt with personally (no remote phone call) was excellent, keeping us fully informed through the whole process.
Thanks to that its been quite a stress free experience, would 100%...
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Sharon Lewis
Bower Home Finance
19 days ago
Thank you for your feedback and for taking the time in sharing your experience.
We are pleased to hear that David George provided an excellent personal service and kept you fully informed throughout the process. Meeting in person and maintaining clear communication are important to us, so it is good to know this helped make the experience as stress free as possible.
We also much appreciate your thoughtful comments around equity release and how it supported your family circumstances. Providing clear, balanced guidance so clients can make informed decisions is central to how we work at Bower.
Thank you for your recommendation and for choosing Bower.
Kind regards
Sharon Lewis
Head of Customer Services
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.