We were in despair as our mortgage was expiring, but Bower Home Finance truly proved to be a beacon of hope. We received several equity release offers from different brokers, yet none even came close...
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Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to write your review.
We are delighted to hear that we were able to help at such an important time and that the support you received gave you peace of mind as your mortgage was approaching expiry.
It is wonderful to know that Andrew Card and Nicky provided the guidance, care, and clear communication that helped make the process feel straightforward and reassuring. We understand how important it is to feel supported when considering equity release, and we are pleased that you felt confident throughout.
Your comments about being able to enjoy your summer holiday without worry are especially rewarding to read. Helping our clients achieve a positive outcome while feeling informed and supported every step of the way is at the heart of what we do.
Thank you once again for your kind words and recommendation. We truly appreciate you placing your trust in us and wish you all the very best for the future.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
9 days ago
Bower Group a Company you can trust
First class service and advice from the Bower Group. Mr James knighton very courteous and helpful advisor for the Bower group. We were in constant contact and had facts and figures readily...
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MH
Mr & Mrs Hall
Feefo Verified
GBR
9 days ago
What Mr & Mrs Hall said about Bower Group:
Bower Group Finances
From the moment we spoke to Brett Humphries we knew we were in good hands. He came to our home and we told him our situation and the amount we required. Brett gave us good and clear information about...
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Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to write your review.
We are delighted to hear that from your very first conversation with Brett Humphries you felt you were in good hands. Taking the time to understand your situation, explain the options available, and set clear expectations is an important part of the service we aim to provide.
It is wonderful to know that Brett kept you informed throughout the process and that his regular updates helped give you confidence as your application progressed. We appreciate how important clear communication can be, particularly when arranging a later life lending solution.
Your comments about Bretts support and guidance will mean a great deal to him. We are pleased that everything progressed smoothly and that you achieved the outcome you were hoping for.
Thank you once again for your kind words and for placing your trust in us. We remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
10 days ago
Excellent
My daughter contacted you on my behalf, Andy O’conner visited us,and was very understanding and helpful, after that everything went very smoothly, with all of the paperwork thank you so much to ...
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Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you had such a positive experience with us. It is wonderful to know that Andy OConnor was understanding and helpful from the outset, helping to make the process clear and comfortable for both you and your daughter.
We are also pleased to hear that everything went smoothly following your initial meeting and that the paperwork was handled efficiently. Providing clear communication and support throughout the process is very important to us, so your kind comments are greatly appreciated.
Thank you for your lovely feedback and for recognising everyone involved. We wish you all the very best and remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
14 days ago
Great Service Thankyou
Really happy with the Service, Mike was so helpful, explained everything well, made himself available all times of the day , even in the evenings, Thankyou
Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you were so happy with the service you received. It is wonderful to know that Mike was helpful throughout, took the time to explain everything clearly, and made himself available whenever you needed support, including during the evenings.
Providing clear communication and being there for our clients throughout the process is very important to us, so it is especially pleasing to hear that this made such a positive difference to your experience.
Thank you again for your kind words and for placing your trust in us. We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
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Gina
Feefo Verified
GBR
14 days ago
What Gina said about Bower Group:
Excellent personal service, was very informative. Steve Eddols who visited me put me at ease immediately.
Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you received such excellent personal service and found the information provided helpful and clear throughout the process.
It is wonderful to know that Steve Eddolls put you at ease from the moment he visited you.
Your kind feedback will mean a great deal to Steve and the wider team.
Thank you once again for your recommendation and for placing your trust in us.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
14 days ago
Equity release/mortgage
Having recently used the services of the Bower group I can wholeheartedly recommend them!
My FA (Steve Eddolls) was not only very professional, but also patient and extremely helpful in making sure...
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Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to leave a review.
We are delighted to hear that you had such a positive experience with Bower Group. It is wonderful to know that Steve Eddolls provided the professional, patient, and helpful support you were looking for, taking the time to understand your requirements and guide you through the process with care.
We are especially pleased that Steve was able to help you achieve a successful outcome with your mortgage. Buying or arranging a mortgage can be a significant step, so it is reassuring to hear that you felt supported throughout. It is also lovely to know that the process felt seamless and was completed so efficiently.
Thank you once again for your kind recommendation and for recognising the efforts of everyone involved. Your feedback means a great deal to us.
Kind regards
Sharon Lewis
Head of Customer Services
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Trusted Customer
Feefo Verified
15 days ago
Kept informed
My contact at Bower kept me informed of the progress of my application and I felt that he also gave me good impartial advice
Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to write your review.
We are very pleased to hear that you felt well informed throughout your application and that our regular updates helped give you confidence in the process. Keeping our clients informed at every stage is an important part of the service we provide, so it is wonderful to know this had a positive impact on your experience.
Thank you for placing your trust in us. We wish you every success in the future and remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Trusted Customer
Feefo Verified
15 days ago
Oustanding customer Service
like a lot of people I was very nervous about looking into equity release and I have heard some horror stories too. So I contacted 3 companies which is my standard operating procedure when I'm not...
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Sharon Lewis
Bower Group
9 days ago
Thank you for taking the time to share your experience.
We understand that exploring equity release can feel daunting, particularly when you have heard negative stories, so it is wonderful to hear that Steve took the time to listen carefully to your concerns and provide the reassurance and information you needed. We are pleased that he was able to explain the features and safeguards of modern equity release plans clearly, helping you make an informed decision with confidence.
Being able to make a decision at your own pace is important, and we are delighted that you felt supported and kept updated throughout the process.
Thank you again for placing your trust in us and for your kind words about Steve. We wish you all the very best for the future and we are always available should you need us.
Kind regards
Sharon Lewis
Head of Customer Services
1
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MN
Mr & Mrs Neville
Feefo Verified
GBR
16 days ago
What Mr & Mrs Neville said about Bower Group:
Andy was so informative all the way cannot fault explaining all of our questions. Everyone who we spoke to on the phone were so helpful including the solicitors made things easy thank you all so much...
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Sharon Lewis
Bower Group
16 days ago
Thank you for taking the time to write your review.
We are delighted to hear that Andy kept you informed throughout the process and took the time to answer all of your questions clearly. It is wonderful to know that you found the experience straightforward and that the support you received from both our team and the solicitors helped make everything easy for you.
Thank you once again for your kind words. We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.