Love this company. Quick service and quick to respond to issues (not saying there are many!).
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Tejram
Feefo Verified
5 years ago
What Tejram said about Boomerang:
An awesome service, as valuable as a traditional book library with a great points reward system that effectively means you pay rent only while you are borrowing or use your credit on purchases. I...
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mohammad
Feefo Verified
5 years ago
What mohammad said about Boomerang:
Pretty good
Pretty good service as there aren’t many good rental services on your level
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Trusted Customer
Feefo Verified
5 years ago
Amazing customer service.
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Trusted Customer
Feefo Verified
5 years ago
Excellent service
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Trusted Customer
Feefo Verified
5 years ago
Poor service
Didn’t honour their service agreement, several games didn’t show up, others showed up extremely late (7 days later) and I am not getting any value out of the service which is pretty diabolical. It’s...
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Amir
Feefo Verified
5 years ago
What Amir said about Boomerang:
Must have service for any gamer
It’s an amazing service. Priority on new releases is great. I love the free post return envelope.
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Jonathan
Feefo Verified
5 years ago
What Jonathan said about Boomerang:
Always a great value and customer service is really good at sorting any problems you have
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Danny
Feefo Verified
5 years ago
What Danny said about Boomerang:
Its ok.
Its ok but their delivery times aren't great and the customer service is lacking.
Nik
Boomerang
5 years ago
Hi Danny,
Thanks for your review of our service.
I'm disappointed to hear you have suffered delays and a less than satisfactory customer service experience.
We always send out the next game to you as quickly as we possibly can and expect them to arrive within 1-3 days with your standard mail.
Any day that you are waiting for the next game to be despatched we will award payback points to your account and I can see you have some unused points currently! You can use these towards bonus games, free rental months and discount on purchases! We have a dedicated customer service team available via Phone, Email, Live Chat or Social Media channels so if you ever have any questions or need any help at all please do not hesitate to get in touch.
Thanks
Boomerang
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
