We aim to provide a fast service for all our customer to receive the games they want when they want.
Our customer service team are on hand to help with any question you may have about the service and to talk about games.
Thanks Boomerang
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Trusted Customer
Ludlow
10 years ago
What Trusted Customer said about Boomerang:
An excellent experience in video game rental.
The best online rental website experience I ever had, not one problem for the year I was signed up, I only stopped because I can't afford it right now, when I have the money to spare I will...
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Andrew
Boomerang
10 years ago
Hello Adam
Thanks for your review of our Video Game Rental Service.
We are so glad to see you will we were the best online rental website you every used. We are sad to see you had to leave the service, the good news is if you do ever decide to return you can log into your account with your same details and set it live whenever you want.
As you rightly mention we also sell new and ex rental copies of our games and you can get discounts from using payback points.
Thanks Boomerang
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Trusted Customer
biggleswade
10 years ago
What Trusted Customer said about Boomerang:
tried to call but phone number on website is wrong number
impossible to speak to anyone
Andrew
Boomerang
10 years ago
Hello Karen
Thanks for your feedback,
I'm sorry that you weren't able to reach us via our phone number. I can assure you that the number on our website 01604 654140 is our office number and is avaiable Mon-Fri 9-5:30pm.
I've sent you a personal email to discuss your recent atempted contact and to see if I can help.
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Trusted Customer
10 years ago
Good customer service, very happy
Good communication of standard services, good and competent helpline if needed. Website can be a bit confusing at first though.
Andrew
Boomerang
10 years ago
Hello
Thanks you for your review of Boomerang video game rentals,
We're really happy to see your enjoying the service and our customer service team have been able to help.
We have recently added our new homepages to the website which give a clearer view of games and packages.
Thanks Boomerang
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Trusted Customer
Darlington
10 years ago
What Trusted Customer said about Boomerang:
Brilliant but takes a while to get new games
I have used this service for a long time now and it is amazing! I just wish there wasnt such a wait on new games
Andrew
Boomerang
10 years ago
Hello Thomas
Thanks for your feedback,
Really good to know you think the service is brilliant and you've been with us for a while now.
In regard to getting new releases, the best advice we offer is to have a free rental slot at least 4 days before the new release. Set your preferences to Top Choice and put the new release game to the number 1 slot.
We despatch new release games the day before their street release date.
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Trusted Customer
Manchester
10 years ago
What Trusted Customer said about Boomerang:
Fantastic company, honest values and amazing value
I received a broken disk the first time I used the system and they replaced it without question and sent 2 disks as a replacement :)
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Trusted Customer
Peterborough
10 years ago
What Trusted Customer said about Boomerang:
Very happy
Excellent service, great response to any problems.
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Trusted Customer
10 years ago
What Trusted Customer said about Boomerang:
SAves me a lot of money not buying games that turn out to be ****
Excellent service
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Trusted Customer
Crewe
10 years ago
What Trusted Customer said about Boomerang:
Average service but won't be a long term customer
Website is poor - it's quite buggy and slow and makes the overall experience of searching for games quite annoying. I also think you have some stock issues, there should be no legitimate excuse as...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your review,
We aim to provide a fast service for all our customer to receive the games they want when they want.
Our customer service team are on hand to help with any question you may have about the service and to talk about games.
Thanks
Boomerang